Fulfillment Representative

The Fountain Group is currently seeking a Fulfillment Associate for a prominent client of ours. This position is located in Austin, TX. Details for the position are as follows:

Job Title: Fulfillment Associate
Location: Austin, TX 100% Onsite
Pay Rate: $19–$23/hr
Duration: 6 Months / Potential Extension / Conversion
Overtime: As needed, up to 5 hours

Job Description

• Accurately enter customer orders into order entry systems.
• Perform order administration and fulfillment activities.
• Prepare and package customer orders for shipment.
• Coordinate order fulfillment with third-party vendors.
• Support inventory checks and identify/report discrepancies.
• Maintain operational documents, records, and fulfillment documentation.
• Assist with demand planning activities under supervision.
• Respond to basic customer inquiries and support order-related requests.
• Perform general administrative tasks supporting supply chain operations.

Education

• High school diploma required.
• Associate degree preferred.

Required Skills

• Order entry systems/software
• Order administration
• Order fulfillment
• Shipping and packaging processes
• Inventory reconciliation
• Inventory discrepancy tracking
• Operational records/documentation
• Third-party vendor coordination
• Basic demand planning
• Microsoft Office/computer skills
• Data entry and typing

Preferred Skills

• experience in a legal, administrative environment, Supply chain or fulfillment operations experience
• Customer order processing experience
• Experience with inventory management systems
• Experience coordinating third-party fulfillment vendors