Technician - Critical Power/Data Center Services

Description:

Concentric, LLC is the nation’s largest independent industrial power provider, delivering forklift power, critical infrastructure, mechanical/HVAC, and dedicated material handling and automation maintenance solutions. Through a nationwide network of technicians, engineers, and support teams, Concentric understands and prioritizes the unique needs of each customer to maximize uptime, improve operational efficiency, and maintain infrastructure. We provide reliable, scalable solutions that support data centers, telecommunications providers, utilities, manufacturing, distribution, commercial facilities, and other mission-critical environments across America.

Job Summary
The Technician, Critical Power/Data Center Services is responsible to install, maintain, test, and troubleshoot UPS systems, batteries, switchgear, PDUs, and other mission-critical electrical equipment. This is a field-service position with more than 50% travel, including overnight and out-of-state work. This position reports to the Regional Service Manager or designee and does not have any direct reports. 

Key Job Responsibilities

• Reliable attendance and punctuality.
• Always maintain a safe work environment by adhering to established safety protocols and completing all required safety and compliance training by designated deadlines.
• Perform preventive maintenance, commissioning, testing, troubleshooting, and repairs.
• Participate in a rotating on-call schedule to provide after-hours support as needed.
• Diagnose electrical failures and complete corrective actions.
• Read schematics, one-line diagrams, MOPs, and OEM procedures.
• Safely use electrical and battery test equipment.
• Document service work and communicate findings to customers.
• Other duties as assigned by supervisor.

Preferred Experience

• Three-phase UPS systems, switchgear, battery systems, or electrical commissioning.
• Electrical/electronic degree, technical certification, military training, or OEM factory training.

Key Performance Measurements

• A score card that reflects performance in areas such as safety, efficiency, greater than 80% billable time, work order completion, customer satisfaction, and issue resolution.
• Other key performance measurements as assigned.

Requirements:

Job Requirements:

• High School diploma or GED required.
• Certification in recognized Electronics / Electricity based curriculum through a technical college or military training program.
• Electrical/electronic experience and knowledge of AC/DC theory.
• Ability to read electrical schematics and safely use test equipment.
• Must have a valid driver's license. May be required to rent and operate a vehicle on an occasional basis and must be able to satisfy all associated rental and driving requirements.
• Strong troubleshooting, communication, and customer-service skills.
• Ability to travel up to 50% and participate in on-call emergency service.
• Ability to pass required background, drug, and customer screenings.
• Ability to obtain and maintain a DOT medical card and meet applicable commercial-driving requirements.
• Ability to wear required PPE and occasionally team lift up to 100 pounds.
• Intermediate level of computer skills required. This should include but not limited to Microsoft Office, PDF Converter Professional and Outlook.

Concentric Technicians may need to travel out of state to perform work. The Department of Transportation (DOT) has several requirements for drivers of commercial motor vehicles weighing less than 26,001 pounds who are driving across state lines, including:

• Drivers must be at least 18 years old to drive "Intrastate". Drivers must be at least 21 years old to drive "Interstate".
• Drivers must have a valid driver's license at all times.
• Drivers must have a valid DOT medical card or the ability to obtain DOT medical card per DOT/FMCA guidelines during the hiring process. Drivers must continue to maintain their active medical card status throughout their employment.
• Drivers must follow the DOT's HOS regulations.
• Drivers must be able to obtain a CDL to drive commercial motor vehicles or combination vehicles weighing more than 26,000 lbs.

*This job description is subject to change at any time.

Benefits

At Concentric we believe that Our People are what make us great and help us deliver exceptional customer service! We offer industry leading benefits:

• Competitive pay – Plus incentive opportunities and overtime potential for our hourly employees!
• Three medical plan options with employer premium contribution that start on day one.
• Employee paid dental and vision insurance that starts on day one.
• Health Savings Account (HSA) with company contribution on eligible High-Deductible Health Plans (HDHP).
• Medical and dependent care Flexible Spending Accounts (FSA) available.
• Company-paid life and AD&D insurance, short-term and long-term disability coverage that start on day one.
• Company 401K plan with 100% match on the first 4% of employee contributions.
• 8 paid holidays.
• Full-time Employees receive a total of 128 Hours of Paid Time Off (PTO) Annually.
• We offer employee paid accident, critical illness, and hospital indemnity insurance.
• We offer employee paid legal plans, identity protection, pet insurance, and home & auto discounts.
• Training and mentoring – Learn from our experts in the industry.
• Advancement opportunities.

The benefits listed are subject to change at any time. Please speak with an HR Representative for details. In the case of conflict between the information listed and the official plan documents, the plan documents will always govern.

Physical DemandsThe physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to wear approved Personal Protective Equipment (PPE), carry tools; use hands to maneuver, handle, or feel; and talk or hear. The employee frequently is required to walk and reach with hands and arms. The employee is occasionally required to stand and stoop, kneel, crouch, or crawl. The employee must occasionally lift and/or move up to 100 pounds. Specific vision abilities required by this job include close vision and ability to adjust focus. Employees must maintain a high level of self-awareness about their surroundings due to the high level of high voltage AC/DC power in the work environment.

Work EnvironmentThe work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The work is performed in various locations, including data centers, refineries, power plants, telecom headends, hospital settings, with co-workers working side-by-side with a moderate level of activity being performed by co-workers. Exposure to high voltage AC/DC power is very common in many work environments. The noise level in the work environment is moderate.

The Concentric Company considers applicants for all positions without regard to race, color, religion, creed, gender, national origin, age, disability, genetic information, marital or veteran status, or any other legally protected status.

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