Customer Operations Specialist

*CUSTOMER OPERATIONS - Our client is seeking a team-oriented individual to join their in-house customer service operations. The role includes responsibilities such as ensuring timely and cost-effective product delivery, managing shipping or delivery issues, and effective communication with impacted parties. Tasks will also include order processing, shipping logistics, customer support, inventory coordination, warehouse communication, data analysis, and cross-functional collaboration. The ideal candidate will be able to excel in a non-structured work environment-friendly approach. If this sounds like you, we should chat!

 - Bachelor's Degree in Business, Finance, or related discipline, required

 - Excellent written and verbal communication skills

 - Technical proficiency using Microsoft Office Suite

• Bachelor’s degree in Business, Finance, or a related field is required.
• Strong written and verbal communication skills with the ability to engage effectively with customers and internal teams.
• Proficiency in Microsoft Office Suite, including the ability to manage data, documents, and routine reporting tasks.
• Prior experience in customer service, customer support, or order operations is strongly preferred.
• Ability to handle customer concerns calmly and drive issues through to resolution.
• Strong organizational skills with the ability to manage multiple tasks and shifting priorities.
• Customer-focused mindset with a practical, team-oriented approach to daily work.