Patient Financial Counselor - Float

Cancer Specialists of North Florida is recruiting for an experienced Patient Financial Counselor - Float for our busy Specialty Practice.  The Patient Financial Counselor is responsible for insurance verification and eligibility, assessment of patient financial requirements, counseling patients on insurance benefits and co-pays. Travel will be required to all CSNF locations.  Obtains pre-authorization of services.  Obtains and maintains accurate patient demographics.   Essential Duties and Responsibilities include the following:

• Ensures all insurance, demographic, and eligibility information is obtained and entered into the system in an accurate manner.
• Performs insurance verification process on all third party payers.  Obtains initial and subsequent pro-authorization for services and surgeries.
• Re-verifies benefits and obtains authorization and/or referral after treatment plan has been discussed, prior to initiation of treatment.  Ensures appropriate signatures are obtained on all necessary forms.
• Utilizes the Summary of Patient Reimbursement and Liability form and obtains appropriate approvals as required.
• Performs financial counseling process and forwards to Billing Office.
• Assists patients in obtaining financial assistance (i.e. Medicaid, drug replacement), outside assistance (i.e. transportation or other community services), and all appropriate forms filled out.
• Collects co-pay, deductible and other out of pocket amounts at time of visit.
• Assists in maintaining manuals, logs and other required documentation as required.
• Demonstrates as understanding for patient confidentiality to protect the patient and the clinic/corporation.
• All other duties as assigned.

Full Time Position

Education and Experience:

• High School Diploma or equivalent required.
• Minimum of three (3) years of medical business office experience with financial counseling experience.

Compensation and Benefits:

• Salary is commensurate with experience and qualifications

Cancer Specialists of North Florida is an "EEO Employer” and “Drug Free Workplace”