Financial Fitness Coordinator

POSITION PURPOSE:

The Financial Fitness Coordinator provides one-on-one financial coaching, group education, and formal financial courses to Family Self-Sufficiency (FSS) participants and other eligible clients. This role helps clients build long-term financial stability by assessing current financial conditions, developing personalized SMART goals, and providing accountability, education, and support. The coordinator also works directly with clients who have accumulated FSS escrow to prepare them for successful transition into the Housing Homeownership Program. All services are provided within the scope of financial coaching, not licensed financial advice.

ESSENTIAL FUNCTIONS:

The essential functions or duties listed below are intended only as illustrations of the various types of work that may be performed. The omission of specific statements of duties does not exclude them from the position if the work is similar, related, or a logical assignment to the position.

Financial Assessment & Goal Setting

1. Conduct comprehensive reviews of client financial situations including income, expenses, assets, debt, and credit.

2. Develop personalized, SMART (Specific, Measurable, Attainable, Realistic, Time-bound) financial goals with clients aligned with their FSS Individual Training and Services Plan (ITSP).

3. Assist clients in creating realistic budgets, tracking cash flow, and identifying opportunities to reduce spending and increase savings.

Education & Coaching

1. Design and teach formal financial education courses for FSS participants on topics including budgeting, credit building, banking, debt management, and preparing for homeownership.

2. Deliver financial literacy concepts through one-on-one sessions, workshops, webinars, and peer groups.

3. Provide resources and guidance on credit building, debt management, savings strategies, and effective budgeting

4. Help clients identify and overcome emotional triggers or behaviors that lead to poor financial decisions, focusing on action-based transformation.

Homeownership Preparation

1. Work directly with FSS clients who have accumulated escrow funds to assess readiness for the Housing Homeownership Program.

2. Provide targeted coaching on mortgage readiness including credit score requirements, debt-to-income ratios, down payment/closing cost planning, and escrow utilization.

3. Coordinate with the FSS case manager to ensure clients meet Homeownership Program qualifications and complete required pre-purchase education.

Accountability & Support

1. Maintain regular touchpoints with clients, often weekly or bi-weekly, to monitor progress and adjust plans as circumstances change.

2. Track client milestones, celebrate “small wins,” and provide motivation to sustain positive behavior change.

3. Document all client interactions, goals, and progress in program databases with timely, accurate case notes.

Debt & Credit Counseling

1. Guide clients in creating debt repayment plans and understanding credit reports and scores.

2. Provide coaching on credit report review, responsible credit use, and developing sustainable debt reduction plans that support clients’ FSS and homeownership goals.

3. Refer clients to appropriate community resources for credit counseling, legal aid, or benefits assistance when needs exceed coaching scope.

Program Collaboration & Compliance

1. Coordinate closely with FSS case managers and the GED Coordinator to ensure integrated service delivery for shared clients.

2. Participate in peer group meetings, community events, and outreach activities to promote financial fitness services.

3. Maintain strict confidentiality and adhere to ethical standards; provide coaching only and do not offer licensed investment, tax, or legal advice.

4. Prepare data for monthly, quarterly, and annual reports on client outcomes, workshop participation, and homeownership pipeline progress.

General Duties

1. Attend required training, staff development sessions, and meetings to enhance job performance.

2. Ensure effective communication and coordination with stakeholders, including property landlords, service providers, and public agencies.

3. Maintain confidentiality and adhere to BVCOG privacy laws and regulations.

4. Perform other related functions as assigned to support the mission and goals of the FSS program.

BEHAVIORAL COMPETENCIES:

This position requires the employee to exhibit the following behavioral skills:

· Commitment: Sets high standards of performance; pursues aggressive goals and works hard/smart to achieve them; strives for results and success; conveys a sense of urgency and brings issues to closure; and persists despite obstacles and opposition.

· Effective Communication: Ensures important information is passed to those who need to know; conveys necessary information clearly and effectively orally or in writing; demonstrates attention to, and conveys understanding of, the comments and questions of others; and listens effectively. Demonstrates the ability to develop audiovisual presentations to both internal and external audiences.

· Responsiveness and Accountability: Demonstrates a high level of conscientiousness; holds oneself personally responsible for one's own work; and does fair share of work

· Teamwork: Balances team and individual responsibilities; exhibits objectivity and openness to others' views; gives and welcomes feedback; contributes to building a positive team spirit; puts success of team above own interests; supports everyone's efforts to succeed; attends, supports, and participates in all team building exercises and events

CORE COMPETENCIES

· Financial Literacy: Solid understanding of personal finance principles including budgeting, saving, credit management, debt reduction, cash flow analysis, and homeownership readiness.