Dispatcher/Front Office

Coleman Information Technology Group, Inc. in Walnut Creek, Ca. is looking for one full time Dispatcher to join our team. This is a great opportunity for the right person to provide support to our customers and our IT team. The person in this position reports directly to our Operations Manager and the CEO.  

Shift
Monday - Friday. 7am - 4pm OR 8am - 5PM

Other requirements for this position are high energy, positivity, patience, dedication, excellent work ethic, persistence, follow-up, effective utilization of provided resources and unbeatable customer service. The candidate must be highly motivated, well organized, and a self-starter with the ability to multitask, solve problems, and work independently with minimal supervision. Strong communications skills (verbally and written) and the ability to interact well with all types of people/personalities is a must. 

*Reliability is key. Previous business references will be checked.
*Dispatcher experience is REQUIRED.
*Front office experience REQUIRED.
*Medical front office experience is highly preferred.
*Heavy phone tests will be administered.

Job duties include utilizing our service-specific tools and collaborate with other staff and vendor support resources.
 
 Responsibilities:
· Heavy phones and managing multiple phone lines.
· Front office coordination & reception duties.
· Calendar management for multiple employees.
· Email, scanning
· Customer follow-ups

 Qualifications:
· High School diploma
· Excel
· Word
· Outlook
· Internet
· Patience and willingness to learn new programs
 
 Compensation:
· $22/Hour to start. 90 day probationary period will be in effect on first day of employment.
 
 Experience:

• Microsoft Office: 1 year (Required)
• Excel : 1 year (Required)
• Customer Service: 2 years (Required)
• Dispatcher experience: 2 years (Required)

Ergonomic Workspace:

• Yes

Company's website:

• https://www.colemanitg.com/

Work Remotely:

• No (no exceptions)