NOA Coordinator II

Benefits:

• 401(k)
• 401(k) matching
• Bonus based on performance
• Company parties
• Dental insurance
• Employee discounts
• Health insurance
• Opportunity for advancement
• Paid time off
• Parental leave
• Savings bank
• Training & development
• Vision insurance
• Wellness resources

About the Role:
MedPOINT Management is looking for a detail-oriented and driven NOA Coordinator II to join our team in Sherman Oaks, CA. In this role, you'll play a key part in supporting healthcare operations by managing Notice of Action processes with accuracy and efficiency. If you thrive in a fast-paced managed care environment and are passionate about making a difference in healthcare administration, we want to hear from you!

Responsibilities:

• Process and coordinate Notices of Action (NOAs) in compliance with regulatory and health plan requirements
• Review, track, and document NOA cases to ensure timely and accurate resolution
• Collaborate with internal departments including utilization management, claims, and member services
• Ensure adherence to DMHC, CMS, and other applicable regulatory guidelines
• Respond to member and provider inquiries related to NOA determinations
• Maintain accurate records and data entry within care management systems
• Identify and escalate issues or trends that may impact compliance or member care

Requirements:

• 2+ years of experience in managed care, healthcare administration, or a related field
• Familiarity with NOA processes, utilization management, or appeals and grievances
• Knowledge of DMHC, CMS, and Medi-Cal/Medicare regulatory requirements preferred
• Strong attention to detail and ability to manage multiple priorities under deadlines
• Excellent written and verbal communication skills
• Proficiency in Microsoft Office Suite and healthcare management systems
• Team-oriented with strong organizational and problem-solving abilities

About Us:
MedPOINT Management is a leading Independent Physician Association (IPA) management company based in Sherman Oaks, CA, with decades of experience supporting healthcare providers across Southern California. Physicians and health plans trust MedPOINT for our commitment to quality care coordination and operational excellence. Our employees enjoy a collaborative work culture, opportunities for professional growth, and the satisfaction of contributing to meaningful healthcare outcomes every day.

Flexible work from home options available.