Ecom Customer Support

We're expanding our ecom team at Bike Mart and looking for a motivated individual to join our crew! Our ideal candidate is someone who's passionate about helping customers live a better life on two wheels.

This role encompasses a range of responsibilities, including:

Managing the order fulfillment process from start to finish, ensuring timely and accurate delivery to customers.

Collaborating with the Ecom Manager to maintain a well-organized and up-to-date catalog of products.

Overseeing housekeeping tasks to maintain efficiency and organization, including inventory management of shipping and packing materials.

Providing exceptional customer service by responding to customer inquiries, making proactive recommendations, and ensuring a seamless shopping experience.

Attention to detail

Strong sense of curiosity

Customer service skills

Be able to lift at least 40 lbs

Extensive use of technology

Bicycle shop experience

Ecom experience

College Degree

• Part time position

  Competitive pay

  Industry discounts