Honda and Toyota of Seattle Call Center - BDC Receptionist in Seattle, WA | 1293301997

Verified Pay check_circle

$23 - $24 per hour

Hours

Full-time

Location

Seattle, Washington

Honda and Toyota of Seattle on Airport Way in SODO is looking for Guest Support Group Consultants.

Position: Dealership BDC/Call Center Support Specialist (Full Time Position).

Schedule: Wednesday - Friday 7am-6pm, Saturday 7am-5pm.

Essential Duties include the following:

Answers incoming Service Department phone calls and takes initial information from the caller.
Communicate with callers and visitors in a professional, friendly, and efficient manner.
Confirm strategic questions to best determine the customer’s needs.
Obtain and update basic vehicle information during each call.
Assigns a service appointment time and relates information to customers.
Communicate messages to the appropriate parties in a timely manner.
Assists service customers during the morning and evening service rush whenever possible.
Assists with clerical duties as requested.
Maintains a professional appearance and exhibits a high degree of professionalism.
Make outbound phone calls with the goal of selling a service appointment.
Other duties may be assigned.

Benefits:

Salary: $23.00-$24.00 per hour.

Must submit a resume for consideration.

Honda and Toyota of Seattle is an Equal Opportunity Employer.

Call Center - BDC Receptionist