Service Coodinator

Job Duties:

Schedule and coordinate service appointments with Service Technicians

Learn the dispatch system that is integrated with CRM

Monitor customer service inquiries and respond in a timely manner

Provide cusotmer serivce support and problem resolution

Maintain accurate records of customer interactions and transactions

Develop and maintain relationships with customers

*Successful candidate will be responsible for managing service requests, scheduling appointments, and ensuring customer satisfaction in a high-paced environment.  The position requires excellent organizational skills, attention to detail, and the ability to communicate effectively.  HVAC experience is required.  Salary is negotiable depending on experience.  Sign-on bonus is available.