Engineering Technician - Hardware & Software

Job Summary
We are looking for a hands-on Engineering Technician with knowledge of both computer hardware and software. This position supports engineering by troubleshooting, repairing, testing, and improving computer systems and components. The ideal candidate is comfortable working with hardware, using software tools, analyzing data, and helping identify and resolve technical issues.

Key Responsibilities

• Troubleshoot, test, assemble, maintain, and repair computer systems and components.
• Diagnose hardware and software issues and identify effective solutions.
• Assist engineers with research, development, testing, and technical projects.
• Perform quality-control testing and collect/analyze test data.
• Support system testing, requirements analysis, and implementation.
• Use SQL and database tools to retrieve, analyze, and validate information.
• Research technical issues and recommend process or system improvements.
• Help improve warehouse and repair processes, efficiency, and product flow.
• Maintain accurate inventory and technical records.
• Work with engineering, warehouse, suppliers, and other teams to resolve issues.
• Follow company safety, quality, and operational procedures.
• Support special projects and overtime as needed.

What We're Looking For

Hardware Knowledge & Experience

• Experience troubleshooting and repairing computers, servers, or electronic equipment preferred.
• Knowledge of computer components such as motherboards, CPUs, RAM/memory, storage drives, power supplies, and networking components.
• Ability to assemble, disassemble, test, and diagnose computer systems.
• Manufacturing, computer repair, electronics, or technical experience is a plus.

Software & Technical Knowledge

• Knowledge of SQL and databases required.
• Ability to troubleshoot basic software, operating system, and system configuration issues.
• Comfortable working with computer systems, technical documentation, and data.
• Strong analytical and problem-solving skills.

Additional Requirements

• Bachelor's degree in Computer Science, Information Systems, or a related field preferred. Equivalent technical experience may be considered.
• Strong written and verbal communication skills.
• Fluent in English.
• Self-motivated, hands-on, and results-oriented.
• Ability to manage multiple priorities and meet deadlines.
• Strong attention to detail.
• Willingness to work overtime for special projects or business needs.