Ecommerce & Receiving Keyholder

Responsibilities:

● Ensures that all ecommerce needs are met in a timely manner.

● Ensure that all orders are filled in the highest quality of manner- neatly, packaged properly, handwritten note, etc.

● Orders all supplies that are needed for shipping and fulfilling online orders while keeping in mind to maintain an emergency stockpile for any unforeseen hot market events.

● Captures any ecommerce pictures for the website that vendor images could not be provided.

● Review the Alumni Hall website consistently to validate product image accuracy.

● Training staff on how to properly fulfill orders using the ecommerce training manual.

● Communicating any ecommerce needs to the Ecom team, store manager, and district manager.

● Ensures that the BOPIS rack is in date and reaches out to the customers that have not picked up expired orders.

● Damages out or final sale items that are not Ecom worthy to keep inventory accurate.

● Participates in the monthly meetings on hot/new Ecom topics.

● Ensures that all Ecom returns and exchanges that are mailed back are handled properly.

● Stays knowledgeable on what is currently available on the drop ship menu.

● Assist on the sales floor when needed.

● Be involved in the inventory management process & correct issues as needed- auditing, receiving, inventory adjustments, etc.

● Partner with the Store Manager and Assistant Store Manager to ensure protection of all company assets.

● Count, receive, and tag store merchandise properly by utilizing vendor packing slips.

● Ensure that all new merchandise is received and placed on the sales floor in a timely manner.

● Assist in daily merchandise replenishments utilizing necessary sales reports.

● Maintain an organized, clean, and neat stockroom.

● Partner with the Store Manager and Assistant Store Manager to ensure protection of all company assets.

● Ability to open and close the store and handle deposits.

● Ensure that all Ecommerce orders are filled and processed in a timely manner per company standards (as needed).

● Perform related duties as required while excelling in attention to detail to succeed in properInventory Management.

● Develop a working knowledge of collegiate sports and local university activities.