Clinical Host/Hostesses

Our Host/Hostesses plays a vital role in ensuring a welcoming and organized environment in daily clinic operations. They greet and assist guests, manage scheduling and office coordination, and handle customer concerns with a positive, customer-focused mindset. This role requires perseverance, strong communication skills, and the ability to multitask effectively within a small team setting.

Responsibilities

• Greet guests warmly and assist with inquiries
• Help with maintaining cleanliness and order in the clinic area
• Handle customer complaints calmly and effectively
• Communicate clearly with team members and visitors
• Manage crowd flow and waitlists efficiently
• Coordinate scheduling and office activities
• Support daily clinic operations as part of a small team (1-5 clinicians)
• Travel occasionally for local training or special events

Preferred Qualifications

• 1+ years experience in customer service
• High school diploma or equivalent
• Strong customer service orientation
• Excellent communication and interpersonal skills
• Effective multitasking and problem-solving abilities
• Time management and conflict resolution skills

We're a clinician-owned outpatient rehabilitation practice in Southern California, approaching our tenth year of operation. Physical, occupational, and speech therapy under one roof. At the center of our is our patient first culture that informs all we do.
You'd be the operational lead, not a receptionist with a title. In a practice this size, the office host/hostess is one of the most consequential roles in the building. Schedule integrity, authorization capture, and clean claims submission are what determine whether the practice is financially healthy. That's real ownership.