Inside Sales Representative

Position Overview 
A growing organization is seeking a motivated Inside Sales Representative to develop new business opportunities through phone, email, LinkedIn, and follow-up outreach. This role focuses on identifying, qualifying, nurturing, and transitioning sales opportunities while maintaining accurate CRM records and supporting overall sales growth. The ideal candidate is organized, professional, comfortable communicating with prospects, and able to manage a consistent follow-up process 

Key Responsibilities 

• Prospect for new business through calls, email, LinkedIn, follow-ups, and appointment scheduling
• Review, organize, verify, and prioritize leads
• Qualify opportunities and move leads through the appropriate sales stages
• Maintain accurate CRM records, including conversations, notes, status, ownership, and next steps 
• Research and verify contacts and companies as needed 
• Maintain an accurate and up-to-date sales pipeline 
• Track follow-ups, appointments, activity, and weekly metrics 
• Communicate professionally with prospects and ensure timely follow-up 
• Escalate pricing, technical, accounting, purchasing, customer service, or management matters as appropriate 
• Support the sales team by developing qualified, actionable opportunities 
  

Qualifications 

• Strong verbal and written communication skills 
• Comfortable with phone-based prospecting and outbound sales activity 
• Strong organization, follow-up, and time-management skills 
• Ability to maintain accurate CRM records and follow established workflows 
• Strong attention to detail and ability to manage multiple leads and follow-ups 
• Professional approach to customer and prospect communication 
• Ability to work independently while collaborating with the sales team 
• Willingness to learn products, sales processes, and CRM systems 
  

Compensation & Benefits 

• Base salary: $55,000–$65,000 annually 
• Commission: 2% of sales 
• New Account Bonus: $500 when a representative brings in a new account or reactivates an account that has not ordered in 3 years, once $10,000 in sales is reached 
• Full-time position 
• Additional benefits will be discussed during the interview process 
  

About the Organization 
The organization provides packaging products and solutions to customers and supports a growing sales operation through structured prospecting, lead development, and customer relationship management 

EEO Statement 
Topaz HR is an Equal Opportunity Employer, and we do not discriminate on the basis of race, color, religion, gender, national origin, age, disability, or any other status protected by applicable law. We value and are committed to creating an inclusive environment for all employees 

Please Note 
Topaz HR is conducting this search on behalf of one of our clients. Additional details regarding the company, leadership team, and operational structure will be shared with qualified candidates during the interview process. All hiring decisions will be made directly by the employer. 

Topaz HR is a full-service human resources consulting firm that partners with growing businesses to streamline HR operations and build strong, compliant workplaces. Based in West Orange, New Jersey, Topaz HR provides strategic guidance and hands-on support across areas such as talent acquisition, employee relations, compliance, payroll and HRIS support, benefits consulting, and leadership development. With decades of combined HR and business experience, the Topaz team helps organizations attract, retain, and develop top talent while reducing risk and allowing leaders to focus on growing their business.