Global Billing and Accounts Receivable Manager

Our client is redefining how legal works gets done with AI powered software/tools. They seek a Senior Manager of Global Billing and Accounts Receivable to join their office in Manhattan.

As our Global Billing & AR Manager, you'll own the full billing lifecycle end to end – from signed order form through invoicing, cash application, and reporting. You'll lead and grow a team, drive automation, and serve as the connective tissue between how we sell and how we get paid.

This is a hands-on leadership role where you'll work closely with RevOps, Deal Desk, Finance, and Engineering to build a billing function that's accurate, scalable, and audit ready.

What You’ll Do

·         Lead day-to-day operations of the billing platform and act as functional owner for billing configuration

·         Manage the billing lifecycle from signed order form through invoice generation, delivery, and cash application

·         Manage and develop the current team, with the expectation of building out the broader team over time

·         Ensure accurate and timely invoicing across subscription, usage-based, and hybrid pricing models

·         Serve as the primary escalation point for billing disputes and customer inquiries

·         Partner with Finance Systems on systems implementation, defining billing and revenue requirements and validating data flows

·         Drive automation of manual billing workflows and build controls that scale with the business

·         Coordinate with Product and Engineering on new product launches and pricing changes, including end-to-end billing testing before go-live

·         Ensure completeness and accuracy of upstream billing data flowing into revenue and the GL ahead of monthly close

·         Support external auditors on billing and AR-related requests

·         Maintain SOPs, playbooks, and process documentation that can support a growing team and future audits

·         Collaborate with Revenue Accounting on ASC 606 treatment for non-standard deal structures

·         Build and maintain KPI dashboards covering billing accuracy, invoice cycle time, dispute rates, and DSO

·         Prepare billing-related reporting and analyses for finance leadership

Who You Are

·         9+ years of progressive experience in billing operations, accounts receivable, or revenue operations

·         Experience in a multi-entity, multi-currency environment

·         Detailed understanding of AR-related internal controls, approvals, documentation, and audit requirements

·         Hands-on experience with a modern billing or order management system and ERP integrations – familiarity with tools like Zuora, Stripe, or SuiteBilling is a strong plus

·         Proven people manager with experience leading and developing teams

·         Proven ability to bring structure, consistency, and accountability to operational processes

·         Organizationally adept, with the ability to manage competing priorities and operate effectively in a fast-paced environment

·         A collaborator and communicator at heart, you thrive in building cross-functional understanding and partnerships

Abacus Group is an award-winning executive search firm specializing in the permanent, temporary, and temp-to-perm placement of Accounting & Finance, Public Accounting, Administrative Support, Compliance, Human Resources, Marketing & Communications, and Information Technology professionals across all industries. Our diligent and personal approach has been honored by Clearly Rated’s “Best of Staffing” awards for exceptional service as well as Forbes' "America’s Best Recruiting Firms" awards. We attribute our repeat recognition as one of Crain’s New York’s “Best Places to Work in New York City” to our familial, supportive, and transparent company culture. Founded in 1997, Abacus Group is headquartered in New York with additional offices in California and Florida.