Quality Assurance Tester

About the Role

We're seeking Software QA Associates to support a major streaming media platform ahead of a new app launch. This role ensures subscribers have a seamless experience across web, mobile, and Smart TV platforms. You'll test software updates before and after release, including test setup/tear-down, preparing testing hardware, identifying new test cases and processes, and updating documentation.

Key Responsibilities

- Develop and execute test procedures and test cases for new and existing products

- Perform manual regression testing to confirm features/changes work as intended

- Prepare testing hardware (Smart TVs) with the latest release builds

- Assist the QA Lead on projects as requested

- Collaborate with stakeholders to ensure requirements are met

- Review product requirements and specs for system-level testing

- Report status, concerns, and risks to the QA Lead

- Provide daily (Scrum) and weekly (team huddle) status updates

- Participate in Agile/Scrum ceremonies

Required Qualifications

- High school diploma, GED, or equivalent (Associate/Bachelor's in CS or related field preferred)

- Proven experience with a content streaming service in support, testing, or product role

- 2 years of manual testing experience with regressions, systems, and integrations (preferred)

- Strong written and verbal communication skills

- Highly organized, able to work independently with little supervision

- Comfortable collaborating with a large, cross-functional team

- Comfortable on Mac or Windows computing environments

- Local to the Phoenix/Tempe/Scottsdale, AZ area

- Professional, punctual, patient through a learning curve, and eager to learn

Nice to Have

- Understanding of SDLC and STLC

- Working knowledge of command line interfaces, databases, and cloud systems (AWS)

- Experience with JIRA or Azure DevOps

- Familiarity with RESTful APIs

- Familiarity with Agile/Scrum environments

- Streaming media, mobile app, or web testing experience

- Hands-on manual testing (automation not required)