Supervisor - Nursing

ABOUT US:

Community health is about more than just vaccines and checkups. It’s about giving people the resources they need to live their best lives. At Neighborhood, this is our vision. A community where everyone is healthy and happy. We’re with you every step of the way, with the care you need for each of life’s chapters. At Neighborhood, we are Better Together.

As a private, non-profit 501(C) (3) community health organization, we serve over 500,000 medical, dental, and behavioral health visits from more than 96k people annually. We do this in pursuit of our mission to improve the health and happiness of the communities we serve by providing quality care to all, regardless of situation or circumstance.

We have been doing this since 1969 and it is our employees that make this mission a reality. Regardless of the role, our team focuses on being compassionate, having integrity, being professional, always collaborating, and consistently going above and beyond. If that sounds like an organization you want to be a part of, we would love to have you!

ROLE OVERVIEW and PURPOSE:

The Nursing Supervisor will manage registered nurses (RN) and Licensed Vocational Nurses (LVN) at assigned clinic sites. This role will work with management to ensure efficient systems are in place and operating appropriately, staff are properly trained, and protocols are standardized. Additionally, this role will continuously review and make process and protocol improvement recommendations to ensure compliance and development for the team.

RESPONSIBILITIES:

• Manages and provides oversight for the nursing staff within assigned regions, including management of RN workflows and assignments
• Oversees for the nursing staff within the assigned region, including management of RN workflows and assignments.
• Works with management to provide consistent direction, training and development, and performance management, including coaching, performance appraisals, and disciplinary action, as needed
• Works with management on staff schedules, timesheet administration, time off approval, and other items that impact staff availability and capacity; including replacement coverage, as needed
• Ensures staff understands and compliances with legal and legislative rules, company policies and procedures, safety rules, HIPAA, and other requirements
• Works with management to recommends or make decisions to hire, transfer, reward, discipline or terminate employees
• Facilitates ongoing trainings and follow-ups for new hires after they complete initial training with RN Trainer, including completing new hire training check lists
• Conducts period training assessments to ensure RNs are meeting their performance goals; provides additional training, as needed
• Assists management with facilitating monthly RN meetings at assigned sites
• Oversees the Immunization, Isoniazid, and Coumadin programs
• Works with RNs to assure systems are in place, RN tasks are delegated/completed appropriately, and procedures are followed to ensure safe, accurate, and efficient delivery of services
• Assists with routine audits and inspections to ensure standard are met, including Vaccines for Children (VFC) and Child Health and Disability Prevention (CHDP) audits

• Provides corrective action training in response to audit and inspection results, as needed

• Provides problem solving support to the team, such as vaccine excursions

• Works with management to standardize and train the nursing team on new and revised policies and procedures, including sharing effective process implementation recommendations

• Troubleshoots issues, develops relationships, and works closely with CTLs, site providers, and site leadership

• Attends required meetings to promote communication, assess and resolve issues, and foster teamwork between departments, such as operations and clinical

• Works with management to bridge identified gaps with public health, state/local departments, and other organizations/resources

EDUCATION/EXPERIENCE:

• High school diploma/GED required; bachelor's in nursing preferred
• Valid CA RN license required
• Current Basic Life Support (BLS) certification through an American Heart Association (AHA)-approved source is required upon hire and must be maintained as a condition of employment.  
  • AHA-approved courses include an in-person, hands-on skills check with a certified instructor using a mannequin to demonstrate CPR and emergency response techniques.  
  • Online-only BLS courses without a live skills check do not meet this requirement.   
• Two years' registered nursing experience required
• Supervisory experience in a healthcare setting preferred
• Valid CA driver's license and proof of auto insurance required

ADDITIONAL QUALIFICATIONS (Knowledge, Skills and Abilities):

• Excellent verbal and written communication skills, including superior composition, typing and proofreading skills

• Ability to interpret a variety of instructions in written, oral, diagram, or schedule form

• Knowledgeable about and experience with coaching and mentoring nurses

• Ability to travel to NHC clinics in different regions

• Ability to successfully manage multiple tasks simultaneously

• Excellent planning and organizational ability

• Excellent nursing assessment, judgement, and critical thinking skills

• Ability to work with electronic health records

• Ability to work as part of a team as well as independently

• Ability to work with highly confidential information in a professional and ethical manner

Physical Requirements

• Ability to lift/carry 25 lbs/weight
• Ability to stand for long periods of time

COMPLIANCE (Safety & HIPPA):

• Follows all safety procedures as outlined in Neighborhood Healthcare’s Illness and Injury Prevention Plan (IIPP) and report any injuries and/or unsafe conditions immediately
• Maintains current knowledge of policies and procedures as they relate to safe work practices
• Follows all safety procedures and report unsafe conditions
• Uses appropriate body mechanics to ensure an injury free environment
• Familiarity with location of nearest fire extinguisher and emergency exits
• Follows all infection control procedures including blood-borne pathogen protocols
• Maintains privacy of all patients, employee and volunteer information and access such information only on a need-to-know basis for business purposes
• Complies with all regulations regarding corporate integrity and security obligations
• Reports all behavior and/or activity that are unethical, fraudulent, or unlawful

Pay Range: $113,700 to $172,800 per year, depending on experience 

Compensation Disclosure: The posted salary range reflects the designated pay grade for this position. While this range represents the broader classification of the role, actual compensation will be based on several factors, including but not limited to: the candidate’s overall knowledge, skills, and experience, market data and industry benchmarks, internal equity within the organization, Budgetary considerations and organizational needs. As a result, placement within the range is not guaranteed, and the full pay grade range may not be utilized.