Automotive Service Writer
| Verified Pay check_circle | Provided by the employer$20 - $30 per hour |
|---|---|
| Hours | Full-time |
| Location | 16708 E Smoky Hill Rd, Centennial, CO 80015 Aurora, Colorado open_in_new |
Compare Pay
Verified Pay check_circleProvided by the employer$15.01
$19.85
$25.00
$29.65
About this job
Job Description
Auto Service Advisor / Writer
Company: Colorado Car Care Center
Location: 16708 E Smoky Hill Rd, Centennial, CO 80015
Job Type: Full-Time
Compensation: Competitive Base Salary + Commission / Performance Bonuses
About Us
At Colorado Car Care Center, customer trust is everything. Serving Centennial since 2013, our family-owned shop has built a loyal following thanks to our honest, no-pressure approach and high-quality repairs. Our service advisors are the bridge between our customers and our technicians—we don’t push unnecessary work; we educate, advise, and guide drivers to keep them safe on the road.
If you thrive in a friendly, fast-paced environment and want to work with a shop culture where integrity comes first, we want to hear from you.
What You’ll Do
As a Service Advisor, you are the face of our shop. You’ll manage customer communications from drop-off to pick-up, ensuring an exceptional, transparent experience every time.
- Greet customers warmly, listen to their vehicle concerns, and create detailed service work orders.
- Act as the liaison between customers and technicians, clearly explaining diagnostic results and recommended repairs.
- Prepare clear, accurate estimates for parts and labor, providing honest advice without aggressive sales tactics.
- Schedule service appointments and maintain clean, steady workflow through the bays.
- Order necessary parts promptly to keep job timelines on track.
- Keep customers continuously updated on vehicle status via phone, text, or email.
What We’re Looking For
- Experience: 2+ years of experience as an Auto Service Advisor/Writer in an independent shop or dealership.
- Knowledge: Solid understanding of automotive maintenance, systems, and repair timelines.
- Communication: Outstanding customer service skills with the ability to explain technical details in simple, easy-to-understand terms.
- Tech-Savvy: Familiarity with automotive shop management software, digital inspection tools, and parts ordering platforms.
- Attributes: High integrity, organized, adaptable, and naturally personable.
- Requirements: Valid driver’s license.
What We Offer
- Competitive Pay: Excellent base compensation plus performance-driven incentives.
- Great Culture: A supportive team, respectful leadership, and a positive daily work environment.
- Consistent Hours: No late-night shifts; closed on Sundays to protect your work-life balance.
Preferred local automotive shop in the neighborhood performing all kinds of service,maintenance and repair
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