Call center Representative REMOTE

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Position Title: Product Processor (Material Handler) 

Locations: 2670 Executive Drive,, Indianapolis, IN 46241

Anticipated Start Dates: 09/03

Expected Duration:  3 Months 

Job Type: Contract with possible extension 

Shift: 6a - 3.30p

Pay Rate $17.00/hr on W2.

Need: One year of experience in manufacturing or processing, or an equivalent combination of education and experience required.

Interview Process: 1-Phone screen, 2- Must Attend an Onsite Onboarding on scheduled day.

Job Title: Material Handler – Returns Processing

Primary Purpose:
Responsible for scanning, counting, and/or weighing quantities of returned materials as directed, ensuring accuracy and compliance with departmental procedures.

Essential Functions and Responsibilities

• Sorts, counts, weighs, and scans returned products daily in accordance with established departmental procedures.
• Reviews documentation to determine the type and quantity of materials for processing.
• Maintains the integrity and accuracy of all documentation associated with returns, recording data as required.
• Dispositions materials based on training and procedural guidelines.
• Assists with shipping and receiving tasks as needed.
• Ensures compliance with operational, regulatory, and OSHA safety standards.
• Adheres to the company’s Code of Conduct as outlined in the Colleague Handbook.
• Performs additional duties as required or assigned.

Additional Functions and Responsibilities

• Supports organizational quality programs.
• Occasional travel may be required.

Qualifications

Education & Licensing:

• High school diploma preferred; GED required.

Experience:

• Minimum of one (1) year of experience in a manufacturing or processing environment, or an equivalent combination of education and experience.

Skills & Competencies

• Strong attention to detail with the ability to proofread and complete assigned tasks accurately.
• Ability to maintain focus in dynamic and potentially distracting environments.
• Effective verbal and written communication skills.
• Proficiency in Microsoft Office and general PC use.
• Strong organizational and interpersonal skills.
• Demonstrated ability to work both independently and as part of a team.
• Commitment to workplace safety, quality standards, and timely customer response.
• Capable of preparing accurate and comprehensive written reports.
• Able to meet or exceed established performance metrics.

Work Environment & Physical Requirements

Mental Demands:

• Strong problem-solving, analytical, and decision-making abilities.
• Ability to manage multiple priorities and meet deadlines under stress.

Physical Demands:

• Frequent lifting (50+ lbs), standing, crouching, reaching, grasping, and repetitive hand movements.
• Occasional kneeling, pushing, pulling, and sitting.
• Exposure to chemical and pharmaceutical products, which may pose allergenic risks.
• Must be able to type and handle documents frequently.

Auditory/Visual Demands:

• Must be able to hear, speak clearly, and see adequately to perform all job-related functions.