Patient Care Coordinator

Patient Care Coordinator (APCC)

Location: 2 LINCOLN AVE, Rockville Centre, NY, 11570
Pay Rate: $19hr (Paid Weekly)
Schedule: 8:00 AM – 6:00 PM
Contract: 09/14/2026 to 12/31/2026
Allmed Benefits: Vision, Health, Dental Insurance and 401(k)
Interview Process: Video/Phone – 2 Rounds

Position Overview

Optum is seeking a Patient Care Coordinator (APCC) to provide professional and efficient front-desk support while delivering a positive experience for patients. The Patient Care Coordinator will assist with patient check-in and check-out, appointment scheduling, insurance verification, copay collection, and maintaining accurate patient demographic information.

The ideal candidate will have prior EMR experience, strong customer service skills, and the ability to work effectively in a busy healthcare environment.

Key Responsibilities

• Greet patients in a friendly and professional manner.
• Answer and route incoming phone calls.
• Check patients in and out for appointments.
• Verify patient insurance information and eligibility.
• Collect copays and other required payments.
• Schedule and coordinate patient appointments.
• Collect and accurately update patient demographic information.
• Maintain accurate patient records within the EMR system.
• Follow all Optum front-desk policies, procedures, and guidelines.
• Provide excellent customer service while maintaining patient confidentiality.
• Perform other front-desk duties as assigned.

Required Qualifications

• Previous EMR experience is required.
• Strong customer service and communication skills.
• Ability to effectively communicate with patients and staff.
• Strong attention to detail and organizational skills.
• Ability to handle multiple tasks in a fast-paced healthcare setting.
• No professional license or certification required.

Work Environment

• Schedule: 8:00 AM – 6:00 PM
• Dress Code: Business Casual
• Work Location: Optum
• Interview: Video/Phone interview, 2 rounds

Allmed is a National Staffing and Recruiting company offering short and long term staffing solutions.
We have been serving large Fortune 100 companies and providing career opportunities to job seekers for over 25 years. We specialize within the medical and healthcare industries offering temporary and permanent placement options. Our team takes the time to recognize, assess and listen to the goals of both our clients and employees. Our team is dedicated to providing the highest quality services and best qualified medical professionals throughout the United States. We stand by our promise and guarantee success and satisfaction between our clients and employees.