Service Technician - Sewer & Drain ***$25 - $30/hr***

Classification: Non-Exempt

Pay Range:  $25 - $30/hr + Bonus Eligible

Reports to:  Field Superintendent                

Job Description

Summary

Under direct supervision of Field Superintendent this position changes out, starts up, maintains (preventative maintenance) and/or repairs, drain cleaning/other plumbing related systems and dewatering jobs/projects ensuring timely and quality service to Snowbridge standards and customer specifications.

Essential Functions

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

1. Models safety compliance with all applicable safety rules and regulations, ensuring a safe work environment. 

2. Models efficient time management; mentors less experienced field staff in technical expertise.  

3. Works collaboratively and respectfully with all Snowbridge staff.

4. Reviews Service Titan job board at 7:30 a.m. daily and prepares for day’s first assignment or follows Field Superintendent’s direction for earlier / later start. 

5. Manages field work for maximum productivity (zero returns for missed or incorrect service items, etc.), immediately resolving unusual project issues, relaying information to Field Superintendent as appropriate.  

6. Uses Company vehicles, equipment, tools and work space responsibly, including keeping vehicles, equipment, tools and shop bays neat and clean, and returning tools and equipment to their designated storage areas.

7. Advises Fleet Manager / Technician of vehicle / equipment maintenance and/or repair needs per protocol.         

8. Purchases fuel, materials, parts, supplies and small tools as needed to complete jobs/projects.

9. Follows up with customers to confirm satisfaction on all jobs/projects.

10. Records all job functions accurately and timely in Service Titan, Paycor and on required hard copy forms.

11. Adheres to Snowbridge Employee Handbook Guidelines and Policies.

12. Other duties as assigned by leadership

Competencies

1. Technical Expertise

2. Fostering Team Work

3. Empowering Others

4. Forward Thinking

5. Initiative

6. Results Orientation

Supervisory Responsibility

This position has no supervisory responsibilities.