Automotive Service Advisor | Earn Up to $100,000+ Income - Now Hiring

550 East Meighan Blvd., Gadsden, AL 35903 

is looking for one or two motivated, customer-focused Automotive Service Advisors to join our Service Team. We are looking for people who are great with customers, strong communicators, organized, dependable, and motivated to succeed.

The ideal Service Advisor is someone who can build trust quickly, listen to customer concerns, clearly explain service and repair recommendations, manage multiple priorities, and take ownership of the customer experience from arrival through vehicle delivery.

Automotive Service Advisor experience is preferred, but it is not the only thing we value. Strong people skills, professionalism, work ethic, accountability, and the ability to build long-term customer relationships are equally important.

We can teach processes, systems, and product knowledge. We are looking for people who genuinely enjoy helping customers and want to build a successful career.

What You'll Do:

• Guide customers through the service and repair process from check-in through delivery.
• Greet customers professionally and provide an exceptional service experience.
• Listen to customer concerns and accurately document repair orders.
• Review technician inspections and clearly explain recommended repairs and maintenance.
• Prepare complete repair orders with proper supporting documentation, including all three C's.
• Keep customers informed throughout the repair process.
• Coordinate with technicians, Parts, warranty administration, and management.
• Explain vehicle warranties, maintenance needs, and service recommendations.
• Recommend appropriate services and repairs that help customers protect their vehicles.
• Follow up with customers to ensure satisfaction.
• Help achieve dealership service, sales, customer satisfaction, and operational goals.
• Complete required training and stay current on dealership and manufacturer processes.

Who We're Looking For:

The right candidate will be:

• Friendly, personable, and professional.
• A strong communicator and active listener.
• Comfortable discussing repair recommendations and costs.
• Able to build trust and long-term customer relationships.
• Organized and capable of managing multiple customers and priorities.
• Dependable, accountable, and detail oriented.
• Professional and composed in a fast-paced environment.
• Competitive and motivated by performance.
• Focused on delivering an exceptional customer experience.
• Willing to learn, improve, and grow.

Automotive Service Advisor experience is preferred, but we are also open to strong customer-service and sales professionals who have the right attitude, work ethic, and communication skills.

Full-Time Benefits:

• $75,000–$100,000+ performance-driven income potential
• Health, dental, and vision insurance
• 401(k) with employer match
• Short-term disability — 100% paid by the employer
• Training and continuing education
• Paid vacation — bring up to 2 weeks from your previous job
• Employee appreciation events
• Team Honda Purchase Program
• Established customer base
• Career growth opportunities within Sam Boswell Automotive

If You're Great With People, We Want to Meet You

The best Service Advisors are more than automotive experts. They know how to listen, communicate, build trust, solve problems, and take care of people.

If you enjoy helping customers, working in a performance-driven environment, and being part of a strong team, this could be the opportunity you've been looking for.

Why Join Sam Boswell Honda?

We are committed to creating an outstanding work environment, delivering superior customer service, supporting our community, and honoring our military.

Apply today and learn more about joining the Sam Boswell Honda Gadsden Service Team.