CUSTOMER SERVICE - BILINGUAL
•Today
| Verified Pay check_circle | Provided by the employer$20.00 per hour |
|---|---|
| Hours | Full-time |
| Location | Charlotte, North Carolina |
Compare Pay
Verified Pay check_circleProvided by the employer This job pays $1.65 per hour more than the average pay for similar jobs in your area.
$13.05
$20.00
$28.46
About this job
Job Description
Job Description
Job Posting/Description Framework
Job Title: Customer Service – Bilingual
Employment Type: Full-Time
Employment Type: Full-Time
Location: Charlotte, NC 28273
Pay: $20.00 per hour
Schedule: Monday – Friday, 8:00 AM – 5:00 PM
Job Summary:
We are seeking a fluent bilingual (English/Spanish) Customer Service Representative to join our team! This position is responsible for assisting customers, answering questions, resolving issues, and providing excellent service in a fast-paced environment. The ideal candidate is friendly, professional, dependable, organized, and comfortable working with computers and technology.
Key Responsibilities:
- Provide excellent customer service by phone, email, and in person
- Assist customers with questions, requests, and concerns
- Resolve customer issues professionally and efficiently
- Enter and update customer information accurately in computer systems
- Process orders, requests, and other customer transactions
- Follow up with customers regarding orders, services, or concerns
- Research information and provide accurate answers to customers
- Communicate clearly with customers and internal departments
- Maintain accurate records and documentation
- Meet quality, productivity, and customer service standards
Required Qualifications:
- Fluent in both English and Spanish (speaking, reading, and writing)
- Excellent verbal and written communication skills
- Strong customer service and interpersonal skills
- Basic computer and data-entry skills
- Comfortable learning and using different computer systems
- Strong attention to detail and organizational skills
- Ability to multitask and prioritize responsibilities
- Ability to work independently and as part of a team
- Previous customer service, call center, retail, or office experience is preferred but not required
Physical Requirements:
- Stand and walk for extended periods.
- Lift up to 50 pounds.
- Frequently bend, squat, reach, and carry merchandise.
- Work safely in a warehouse environment.
Why Join Our Team?
- Competitive pay
- Weekly pay
- Full time, stable employment
- Cross training in various warehouse departments
- Opportunity to learn new skills and advance within the company
Core Competencies
Customer Service, Bilingual Communication, English/Spanish, Verbal Communication, Written Communication, Problem Solving, Data Entry, Computer Skills, Order Processing, Customer Relations, Attention to Detail, Organization, Time Management, Multitasking, Teamwork
Customer Service, Bilingual Communication, English/Spanish, Verbal Communication, Written Communication, Problem Solving, Data Entry, Computer Skills, Order Processing, Customer Relations, Attention to Detail, Organization, Time Management, Multitasking, Teamwork
Application Process:
- Text #CSB and full name to (704) 556-1770 and ask for Team to apply.
#CLT
Nearby locations
Nearby Job Titles
Truck Driver Jobs Fast Food Preparation Worker Jobs Machinery Maintenance Worker Jobs Radiologic Technologist Jobs Retail Supervisor JobsNearby Locations
Charlotte, NC Jobs Huntersville, NC Jobs Fort Mill, SC Jobs Concord, NC Jobs North Carolina JobsNearby Companies
U.S. Navy Jobs Care.com Jobs Free Cash by Almedia Jobs Compass Group Jobs HMG Careers JobsNearby Categories
Full-time Jobs Part-time Jobs Gig Jobs Posting ID: 1294167237 Posted: 2026-09-19 Job Title: Customer Service Bilingual
Your Privacy Choices