Customer Service Representative (Eng/Spa)

We're currently searching for a Customer Service Rep for International Sales in Davie, FL. Please see below the job description.

Qualifications

• Associate's degree or Bachelor’s degree (preferred)
• Bilingual English- Spanish
• 2- 5 years’ experience in customer service
• Strong computer skills (Microsoft Word, Excel, Outlook)
• Strong communication skills
• Able to accept criticism and show desire to learn and improve
• Able to multitask
• Works well in a fast-paced environment

Essential Functions and Responsibilities

• Provides sales support for International Sales Business Developer
• Develops written quotations for current and prospective customers detecting customer needs and obtaining basic information internally to facilitate the quotation process
• Requests internally samples to send to existing customers and new leads
• Answers specific questions regarding products and their benefits, order status, packaging, registration issues and/or lead times.