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Estimated Pay info$35 per hour
Hours Full-time
Location Mansfield, MA
Mansfield, Massachusetts open_in_new

About this job

 

Office Administrator

Quarry Hills Plumbing & HVAC is seeking an organized, dependable, and customer-focused Office Administrator to join our team. The ideal candidate is an excellent communicator who can manage multiple priorities while keeping daily office operations running smoothly.

Responsibilities:

  • Answer incoming calls and assist customers professionally

  • Schedule and dispatch service appointments

  • Communicate with technicians and customers throughout the day

  • Enter and maintain accurate customer and job information

  • Prepare invoices, process payments, and assist with basic bookkeeping

  • Manage emails, paperwork, filing, and other administrative duties

  • Follow up with customers regarding appointments and outstanding invoices

  • Support management and field staff as needed

Qualifications:

  • Minimum of two years of office administration or customer service experience

  • Strong communication and organizational skills

  • Ability to multitask in a fast-paced environment

  • Professional and friendly telephone manner

  • Comfortable using computers, email, and Microsoft Office

  • Experience with ServiceTitan is strongly preferred

  • Experience in the plumbing, heating, or HVAC industry is a plus

  • Dependable, detail-oriented, and able to work independently

  • Availability to work occasional Saturdays as needed

Benefits:

  • Competitive hourly pay based on experience

  • Health and dental insurance

  • Matching 401(k)

  • Paid time off

  • Paid sick time

Schedule: Full-time, Monday through Friday, with occasional Saturdays as needed.

To apply, please email your résumé to . Please do not call the office.


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Posting ID: 1294221989 Posted: 2026-09-09 Job Title: Office Administrator