Systems Administrator

We are looking for an experienced Systems Administrator to support on-site technology operations for a construction-focused organization in West Springfield, Massachusetts. This Long-term Contract opportunity is ideal for a hands-on IT specialist who can maintain stable infrastructure, resolve technical issues efficiently, and provide dependable support to end users. The role requires strong expertise across systems administration, network support, security, and cloud-connected environments, along with the ability to work independently in a fast-paced setting.

Responsibilities:
• Administer and support Windows-based server environments, user accounts, and directory services to ensure secure and reliable day-to-day operations.
• Maintain network infrastructure, including firewalls and related connectivity components, while identifying and resolving performance or access issues.
• Provide technical assistance for desktop systems, Windows 10 devices, and end-user hardware in an on-site office environment.
• Oversee patching activities, system updates, and routine maintenance to keep infrastructure secure and operating effectively.
• Manage backup processes and contribute to disaster recovery readiness by verifying data protection and recovery procedures.
• Monitor cloud-connected services and core systems to support availability, performance, and business continuity.
• Track and maintain IT assets, including equipment from vendors such as Dell Technologies, to support inventory accuracy and lifecycle management.
• Troubleshoot complex infrastructure and application issues, escalating or resolving problems with clear communication and sound technical judgment.• At least 5 years of experience in IT support and systems administration within a detail-oriented business environment.
• Strong hands-on knowledge of Active Directory, Microsoft Windows Server, and Windows 10 administration.
• Experience supporting network security tools, firewalls, backup solutions, and disaster recovery processes.
• Familiarity with cloud infrastructure and Citrix technologies in a business-critical environment.
• Demonstrated ability to diagnose technical problems, prioritize tasks, and work independently with minimal supervision.
• Effective communication and interpersonal skills with a proven ability to support end users and collaborate with internal teams.
• Bachelor’s degree in Information Technology, Computer Science, or a related field is preferred.
• Microsoft certifications or other relevant technical credentials are considered an advantage, and the ability to pass a pre-employment physical is required.