Customer Service Associate

Description:

 Mainstar Trust, located in Onaga, KS offers custodial services for self-directed retirement accounts and we are currently seeking detail orientated and self-motivated candidates to join our growing Customer Service team. This is a full time position with the ability to work a hybrid schedule upon the successful completion of new hire training. 

Job Duties include:  

• Assisting accountholders and representatives via the telephone
• Inputting new accounts and providing ongoing maintenance to the account 
• Utilizing database and Trust Accounting system to process transactions and retrieve information

Requirements:

• Must have high school diploma or GED
• One year of related work experience is preferred
• Regular attendance is required

 Knowledge, Skills, Abilities   

• Able to multi-task
• Attention to detail
• Excellent communication skills
• Enjoy talking on the telephone with customers
• Able to effectively work in a team environment
• IRA knowledge is helpful, but we will train the right person

Mainstar Trust is an Equal Opportunity Employer