Production Supervisor - NMH

Position:          Production Supervisor - NMH

Status:             Full-time, Non-Exempt
Department:    Hatchery
Reports To:     Production Manager

Location:         Portales, New Mexico                                                  

About Us
At Hoover's Hatchery, we don't just hatch chicks — we support farmers, homesteaders, feed stores, and families across the country. Our team serves customers nationwide while staying rooted in the values of hard work, accountability, and community.

As a stable and growing agricultural business, we operate in an industry that continues to thrive. Our people are at the heart of everything we do — ensuring every chick is hatched, processed, and delivered with the care and precision our customers count on.

Unlike large corporate environments where roles can be narrow and repetitive, our team members have the opportunity to grow their expertise, take ownership of their work, and play a visible role in the daily success of the operation. No two days look exactly the same — and your contribution makes a direct difference.

At Hoover's Hatchery, every role contributes to a business that supports customers across the country while staying grounded in the values of hard work and reliability that define our team. If you're someone who takes initiative, thrives in a hands-on environment, and takes pride in doing quality work, we want to hear from you.

Why Join Our Team?

• Stable, growing company with national reach
• Hands-on leadership role with real impact on daily production outcomes
• Structured processes and clear expectations
• Competitive compensation and full-time benefits
• A strong sense of community and team culture

Job Summary

The Production Supervisor plays a critical leadership role in hatchery operations by overseeing production activities and ensuring hatch tasks are executed efficiently, accurately, and on schedule. This position directly impacts hatch quality, team performance, operational flow, and overall customer satisfaction. 

This is a working leadership position. The Production Supervisor sets the pace on the floor, models correct procedures, reinforces accountability, supports problem-solving in real time, and ensures hatch plans are executed to standard. The individual in this role is expected to think critically, support continuous improvement efforts, and maintain consistency in operational expectations.

This role offers visibility within leadership and the opportunity to shape processes, strengthen team performance, and contribute to operational excellence.

Essential Duties and Responsibilities

Leadership & Coordination

• Trains, leads, and directly oversees crews during hatch operations, ensuring accountability and adherence to standards.
• Fosters a professional, team-oriented environment built on communication, accountability, and shared responsibility.
• Works closely with leadership and Human Resources to address personnel matters and ensure consistent application of workplace policies.
• Assists with creating Hatch Plan Schedules and helps finalize plans for distribution to crews.
• Communicates Hatch Plan Schedules clearly to ensure operational readiness and shift alignment.
• Reports operational concerns, trends, and production issues to manager in a timely manner.
• Collaborates with leadership on process improvements and efficiency initiatives.

Production & Operational Excellence

• Executes hatch plan by coordinating proper cart movement and workflow to maintain production flow.
• Ensures timely completion of all tasks to meet daily production goals.
• Troubleshoots production challenges during shift and works toward timely resolution.
• Operates chick counter independently and trains others to ensure accuracy and consistency.
• Responsible for accurate daily entry of hatch records at shift end.
• Records hatch outcomes and communicates relevant data to leadership.
• Checks dump truck periodically to avoid overfilling.
• Operates dump truck when needed in a safe and responsible manner.

Quality, Safety, & Biosecurity

• Supports crew training on Standard Operating Procedures (SOPs) and reinforces correct execution and quality expectations.
• Monitors and tracks each subgroup coming from the hatch table to maintain accuracy and quality control.
• Assists crews with cleaning and maintaining work areas, equipment, and materials.
• Monitors and enforces sanitation and biosecurity protocols to ensure compliance.
• Performs all other duties as assigned.

Safety & Biosecurity

• Responsibility for Safety: Safety is a shared responsibility at Hoover's Hatchery. All employees are expected to follow established safety protocols, use required PPE, report hazards or incidents promptly, and actively contribute to maintaining a safe working environment for themselves and their coworkers.
• Responsibility for Biosecurity: Biosecurity is critical to protecting our flocks, our customers, and our business. All employees are expected to follow established biosecurity protocols at all times, including proper use of PPE, adherence to facility entry/exit procedures, and prompt reporting of any signs of illness or biosecurity concerns.

Core Values

• Excellence: We hold ourselves to a high standard in everything we do.
• Tenacity: We are determined to persist until the problem is solved or we achieve our objectives.
• Servitude: We place high value on serving others to help them succeed whenever possible.
• Humility: We present ourselves in a way that is respectful of others and believe our ideas become even better when combined with the ideas of others.
• Ingenuity: We are committed to finding practical solutions to difficult problems by working hard, thinking “outside the box,” and never giving up.

Job Qualifications

• High school diploma or GED preferred
• Valid Driver’s License and insurability required
• Proficiency in Microsoft Office (Word, Excel, Outlook)
• Fluency in speaking, reading, and writing the English language
• Bilingual (English/Spanish) a plus
• Ability to read, analyze, and interpret important instructions, guidelines, and/or communications and respond accordingly
• Must be willing to handle live poultry

Competencies

• Ethical conduct
• Strong computer skills
• High level of confidentiality
• Problem solving/analysis
• Ability to adapt to change
• Ability to work well with others and lead effectively
• Great organization skills
• Able to successfully meet deadlines
• Strong communication skills
• Motivated and self-directed
• Able to prioritize and multi-task
• Effective in a team environment

Travel Requirements

• This position requires little to no travel, less than 5%.

Physical Demands

• Requires the ability to tolerate unpleasant odors associated with eggs and poultry of various quality
• Normal corrective vision range, ability to see color and distinguish letters, numbers, and symbols
• Frequently required to sit, walk, talk, hear, bend, reach, stand, stoop, crawl, crouch, push, pull, twist, turn, balance, climb, and stretch
• Requires the ability to perform physical labor requiring continual use of motor skills and manual dexterity
• Repetitive tasks and physical labor required.
• Requires regular exposure to dust, odors, poultry feathers, and varying temperatures.
• Requires the ability to work around equipment that generates noise, vibration, and heat.
• Requires the routine use of PPE (e.g., gloves, masks, safety glasses, boots, etc.)
• This position may require heavy lifting, over 60 lbs.