Housekeeping Mountain Resort

Description:

• Clean and prepare guest rooms, including beds, bathrooms, floors, and furniture.
   
• Replenish room amenities such as towels, linens, toiletries, and supplies.
   
• Clean and maintain common areas, including hallways, lobbies, stairways, and lounges.
   
• Ensure assigned areas remain clean, organized, and presentable throughout the shift.
   

Reporting and maintenance

• Report lost and found items according to resort procedures.
   
• Notify supervisors of any damage, maintenance issues, or safety concerns in rooms or public areas.
   
• Check that equipment and cleaning tools are in proper working condition.
   

Standards and safety

• Follow the resort’s cleanliness, hygiene, and quality standards.
   
• Comply with safety regulations, especially those related to mountain conditions such as snow, ice, and wet or slippery surfaces.
   
• Use cleaning products and protective equipment correctly and safely.
   

Guest service

• Maintain a polite, professional, and respectful attitude toward guests.
   
• Respond to basic guest requests or direct them to the appropriate department.
   
• Respect guest privacy and personal belongings at all times.
   

Teamwork

• Work closely with supervisors and coordinate with other departments such as Front Desk, Maintenance, and Laundry.
   
• Assist with deep cleaning projects or seasonal tasks during peak and off-peak periods.

Requirements:

• Clean and prepare guest rooms, including beds, bathrooms, floors, and furniture.
   
• Replenish room amenities such as towels, linens, toiletries, and supplies.
   
• Clean and maintain common areas, including hallways, lobbies, stairways, and lounges.
   
• Ensure assigned areas remain clean, organized, and presentable throughout the shift.
   

Reporting and maintenance

• Report lost and found items according to resort procedures.
   
• Notify supervisors of any damage, maintenance issues, or safety concerns in rooms or public areas.
   
• Check that equipment and cleaning tools are in proper working condition.
   

Standards and safety

• Follow the resort’s cleanliness, hygiene, and quality standards.
   
• Comply with safety regulations, especially those related to mountain conditions such as snow, ice, and wet or slippery surfaces.
   
• Use cleaning products and protective equipment correctly and safely.
   

Guest service

• Maintain a polite, professional, and respectful attitude toward guests.
   
• Respond to basic guest requests or direct them to the appropriate department.
   
• Respect guest privacy and personal belongings at all times.
   

Teamwork

• Work closely with supervisors and coordinate with other departments such as Front Desk, Maintenance, and Laundry.
   
• Assist with deep cleaning projects or seasonal tasks during peak and off-peak periods.