Call Center Representative

We are seeking an Experienced Call Center Representative to join our team! You will be responsible for helping customers by providing product support, service information and resolving technical issues.

Responsibilities:

• Handle all customer inquiries
• Provide information about company products and services
• Troubleshoot and resolve product issues and concerns
• Document and update customer records based on interactions
• Develop and maintain a knowledge base of our evolving products and services

​Qualifications:

• Previous experience in customer service, sales, or other related fields
• Ability to build rapport with clients and demonstrate empathy
• Ability to prioritize and multitask
• Positive and professional demeanor
• Excellent written and verbal communication skills

Lost Returns manages lost and found solutions - providing cutting edge technologies to multiple vertical industries, such as airports, airlines, rental cars, cruise lines, hospitals, arenas.