Phlebotomist

Under general supervision and according to established policies and procedures, the phlebotomist is responsible for performing venipuncture, administering vaccines, and issuing urine specimen containers.  Individual will practice exceptional customer service, answer telephone and assist with daily operations of clinic.  Communicates and coordinates information in a knowledgeable and courteous manner with staff, patients and families.  Maintains confidentiality with patients, staff and guests.

ESSENTIAL JOB RESPONSIBILITIES:
•    Verifies patient by utilizing two or more identifiers.
•    Prepares equipment to efficiently collect blood specimens.
•    Order entry of patient and specimen information
•    Performs venipuncture and capillary punctures on patients as directed by physician and follows medical practice protocols related to safety, infection control, and confidentiality.
•    Tracks collected specimens by initialing, dating, and noting times of collection.
•    Stores and distributes samples to designated departments.
•    Conducts laboratory tests on specimens.
•    Maintains daily tallies of collections performed and enters data into lab information system.
•    Assists patients before, during, and after venipuncture. Gives instructions on urine collection procedures.
•    Aids in the recovery of patients having adverse reactions.
•    Cleans/sterilizes equipment, instruments, and work area following safety, cleanliness, and infection control procedures.
•    Adheres to universal protocol precautions when disposing of all contaminated items in compliance with standard precautions and protocol while performing phlebotomy and/or laboratory procedures. 
•    Prepares, packages and transports lab specimens to appropriate destinations for processing.
•    Monitors storage temperatures and tracks expiration dates on refrigerated supplies.
•    Inventories supplies and places orders to ensure adequate supplies for procedures.
•    Performs other duties as assigned

WORK EXPERIENCE
•    Minimum of 1-3 years of phlebotomy skills required.

SKILLS
•    Exceptional customer service and phone etiquette.
•    Ability to maintain effective and organized systems to ensure timely patient flow.
•    Working knowledge of medical terminology.
•    Computer proficiency and prior experience with Electronic Medical Records preferred.
•    Ability to work in a fast-paced environment.

PHYSICAL REQUIREMENTS
•    Adequate physical ability including sufficient manual dexterity to perform the requisite healthcare services.

EDUCATION
•    High school diploma or equivalent.
•    Current Phlebotomist certification or registration through an accredited institution or agency required.   
•    Active CPR/BLS certification.