Scheduling Coordinator

POSITION PURPOSE AND OBJECTIVES

The position of Scheduling Coordinator is to schedule Inspections requested by the Insurance Carriers.

ESSENTIAL JOB FUNCTIONS

• Schedule all inspections being requested by the insurance carriers.
• Make sure the appointments entered in the calendar make sense by using Google Maps.
• Notify claim reps for assistance if the inspection has not been confirmed by the insured.
• Follow up with inspections pending to be scheduled.
• Notify all parties if an inspection needs to be reset.
• Assist the team with reconfirming inspections the business day before.
• Answer incoming calls to the scheduling line.
• Follow up with external voice messages and emails.
• Assist with maintaining the Scheduling Tracker up to date.