Bridal Stylist

ROLES AND RESPONSIBILITIES:

The primary responsibility of the Bridal Stylist is promoting and selling the bride her entire ensemble (Dress, Headpiece and Accessories), providing superior customer services in order to grow sales, profitability and meet financial goals. Other duties include complying with all Kleinfeld Bridal standards, polices and procedure and developing advanced product knowledge.

THE BRIDAL SALES CONSULTANT WILL/IS:

• Ensure Kleinfeld Bridal company policies, procedures, brand and service standards are fulfilled for each customer and their Kleinfeld experience is met or exceeded
• Provide courteous service to all customers in accordance with Kleinfeld Bridal Standards
• Be courteous, pleasant and respectful with coworkers and supervisors
• Perform the work assigned
• Create a positive environment for all customers, Kleinfeld Bridal staff and all vendors
• Provide expert and positive information about dresses/product to the customers
• Meet selling goals by closing sales and meeting conversion goals
• Conduct customer appointments for each customer on time including follow up.
• Assist fellow associates when needed
• Partner with supervisor to address customer and merchandise issues or opportunities in a timely and productive way
• Resolve any issues, in a timely manner and productive solution is achieved
• Complete opening and closing procedures
• Assist with other store projects i.e. inventory & merchandise ticketing as needed
• Ensure that the bridal sales floor, dressing rooms, stock and common areas are kept organized, clean and safe for all associates and customers

QUALIFICATIONS AND EDUCATION REQUIREMENTS:

• High School Diploma, or equivalent
• Work experience

Communication:

• Excellent communication skills, written and oral, able to articulate customer and product needs
• Demonstrate the highest level of ethics and integrity

Leadership:

• Able to demonstrate problem resolution skills
• Able to work effectively with all functions across the company, with individuals from diverse backgrounds and with staff at all levels of the organization
• Demonstrates ability to work flex style and work with a variety of groups including management, creative, executives and hourly work force.

Organizational Skills:

• Ability to keep workroom and space clean and organized

REQUIRED SKILLS:

• Be polite, friendly, helpful to both customer and associates
• Must be able to multitask
• Good memorization skills