FOOD RUNNER

Serves as a critical piece to elevating the service standards of the restaurant and is well trained on our food menus and floor plans.

RESPONSIBILITIES

• The Food Runner will serve as the liaison between the kitchen and the dining room
• Food Runners will deliver food expedited from the kitchen to the appropriate table numbers and position numbers (when applicable)
• They will be expected to place each plate down thoughtfully and with a detailed description (standardized per dish) at every able visit
• Each visit the food runner makes to the table will be with purpose; engaging and professional
• Responsible for knowing the menu items and have the ability to answer questions guests may have about the Garces Group products
• Food runners can be relied on to remove soiled plates whenever they have the opportunity
• They are members of the support staff and are tipped out daily
• Must have basic knowledge of customer service
• Must have a friendly demeanor when present in the restaurant
• Must be able to follow written and verbal instructions
• Must be able to work in a fast-paced atmosphere while keeping a professional demeanor
• Ability to stand or walk during an entire 8–10-hour shift
• Must be able to perform other related tasks designated from the management

QUALIFICATIONS

• Must be at least 18 years of age
• Minimum of 6 months of customer service, retail sales, or food service experience preferred
• Demonstrated ability to interact with the public and coworkers in a friendly, enthusiastic and outgoing manner
• Must be able to lift plates from table waist level up to 20 lbs., approximately 20 feet sometimes involving stairs