Claims Associate II

Company: Stellar Public Adjusting Services

Job Title: Claims Associate II
Location: Miami, FL
Department: Claims
Reports To: Claims Manager

Job Summary:

We are seeking an experienced Claims Associate to join our Claims team. This individual will serve as the primary contact to our clients throughout the claims process and help manage the investigation of their claims. The position will work under the direction of the Public Adjuster. who represents the clients, and will serve as a liaison between the clients, the insurance company, and other parties that may be involved in the claim.

Key Responsibilities:

• Communicate regularly by telephone with clients keeping them updated throughout the claims process and collecting documents to substantiate the claim.
• Communicate frequently by telephone and in writing with insurance adjusters and other representatives of insurance companies to gather and provide information
• Communicate with vendors for services needed by clients and obtain invoices, estimates and other documents from vendors
• Review documents and correspondence, such as insurance policies, letters from insurance companies, and reports, invoices and proposals from vendors
• Prepare formal letters and documents for submission to insurance companies in response to requests for information
• Prepare and organize electronic and hard copy files in a concise manner.
• Assist clients in completing documents requested by insurance companies.