Maintenance Supervisor

Managing communities takes more than just keeping the lights on—it takes someone who knows the trade, respects the craft, and leads with integrity. We're looking for a mission-driven working supervisor who brings plumbing expertise and top-tier administrative skills to the job. In this role, you'll use technology extensively to keep logistics running smoothly, streamline work orders, and lead a fantastic team that takes pride in improving our residents' lives every day.

Locations: Nine (9) multifamily properties throughout Tonawanda, Buffalo, and Hamburg

Schedule: Monday-Friday 8:00 AM - 4:30 PM, with on-call rotation

• Teamwork: We leverage one another's strengths to achieve more together.
• Humility: We admit our faults and strive to continuously improve.
• Rhinocerality: We charge hard after our highest priorities.
• Integrity: We do the right thing, even when it is costly.
• Vision: We innovate and adapt to improve lives.
• Excellence: We are dependable and accountable to produce quality results.

Responsibilities:

• Manage apartment turnovers, work orders, inventory, and groundskeeping
• Complete high-skilled work (plumbing, electrical, HVAC, drywall, etc.) to lower vendor costs
• Operate in a paperless environment by processing work orders through mobile devices and apps such as AppFolio
• Set safety expectations for the team and adhere to company safety standards
• Lead aspects of people management for a team of two maintenance techs, including hiring, training, career development, and conflict resolution
• Monitor expenditures and adhere to budget
• Source and coordinate external contractors, vendors, and suppliers as necessary
• Support renovations, preventative maintenance, and construction projects as needed
• Serve as the liaison between property management and maintenance teams
• Manage on-call rotation
• Other duties as assigned to help Birgo improve lives through real estate

Work Requirements

• Must be eligible to work in the United States 
• Active driver's license and reliable vehicle with registration and insurance
• Must be able to lift and carry 50 pounds without assistance
• Must be able to work in confined spaces as well as ascend and descend ladders and staircases

Skills & Qualifications

• Expertise in plumbing and other residential maintenance trades
• 5+ years experience in multifamily maintenance
• 3+ years experience as a supervisor
• Multi-site experience

Work Style

• Servant hearted
• Enthusiastic about technology
• Lead with emotional intelligence
• Team player who can work independently 
• Comfortable working within established processes 
• Strategic planner committed to timely and accurate work
• Proficient in budgets, cost control techniques, and reporting

• $32-$34 per hour
• Medical, Dental, Vision, Life, and Short-term Disability insurance with company contribution
• 401(k) retirement plan with employer match
• Paid time off
• Paid holidays
• Sick time
• Mileage reimbursement
• Boots reimbursement
• Uniforms
• Professional development reimbursement program
• Profit-sharing program
• Discount at Birgo properties

We take care of our hardworking team by providing opportunities for professional growth, paying attention to holistic staff needs, and celebrating life together. Birgo values diversity in our staff and seeks to enhance the diversity of our team at every opportunity.