IT Analyst
•Today
| Verified Pay check_circle | Provided by the employer$70000 - $95000 per year |
|---|---|
| Hours | Full-time |
| Location | Washington, District of Columbia |
About this job
Job Description
Job Description
The Ford Agency is actively recruiting for an IT Analyst for a top law firm in their DC office. This individual will join a busy team and provide technical end user support services including troubleshooting assistance, problem resolution, and remote desktop connection. This is a great opportunity for an experienced IT Analyst!
Responsibilities Include:
• Deliver Tier II deskside and remote support to the firm's end-users
• Keep track of service tickets and ensure their timely resolution
• Handle the imaging, configuration, and maintenance of the tech equipment
• Provide support in the procurement of hardware and tech equipment and oversee inventory
Qualifications Include:
• 5+ years of desktop and end-user support experience
• Associate's degree required and further education is preferred
• Technical certifications are strongly preferred
• Experience in a large law firm or other professional services firm preferred
• Hands-on experience working with the Windows enterprise and Microsoft 365 applications
• Working knowledge of remote support tools, ticketing systems, and legal industry applications
Compensation:
• $70,000 - $95,000 annually DOE
Candidates for this position must be based in DC, MD, or VA area or have independent plans for relocation.
The Ford Agency is a recruiting firm based in Washington, DC. We represent a broad range of organizations including: non-profits, associations, legal, consulting, and government relations firms. This position is an opening with one of our clients.
To see more positions available through The Ford Agency, please check out our website at www.ford-agency.com.
Responsibilities Include:
• Deliver Tier II deskside and remote support to the firm's end-users
• Keep track of service tickets and ensure their timely resolution
• Handle the imaging, configuration, and maintenance of the tech equipment
• Provide support in the procurement of hardware and tech equipment and oversee inventory
Qualifications Include:
• 5+ years of desktop and end-user support experience
• Associate's degree required and further education is preferred
• Technical certifications are strongly preferred
• Experience in a large law firm or other professional services firm preferred
• Hands-on experience working with the Windows enterprise and Microsoft 365 applications
• Working knowledge of remote support tools, ticketing systems, and legal industry applications
Compensation:
• $70,000 - $95,000 annually DOE
Candidates for this position must be based in DC, MD, or VA area or have independent plans for relocation.
The Ford Agency is a recruiting firm based in Washington, DC. We represent a broad range of organizations including: non-profits, associations, legal, consulting, and government relations firms. This position is an opening with one of our clients.
To see more positions available through The Ford Agency, please check out our website at www.ford-agency.com.
Nearby locations
Nearby Job Titles
Fast Food Preparation Worker Jobs Radiologic Technologist Jobs Driver Jobs Network Architect Jobs Truck Driver JobsNearby Locations
Washington, DC Jobs Arlington, VA Jobs Alexandria, VA Jobs Fairfax, VA Jobs District of Columbia JobsNearby Companies
DoorDash Jobs U.S. Navy Jobs Care.com Jobs Instacart Jobs Leidos JobsNearby Categories
Full-time Jobs Part-time Jobs Gig Jobs Posting ID: 1295177763 Posted: 2026-10-08 Job Title: Analyst
Your Privacy Choices