Dispatcher Bilingual Container and Transport Operations

Location: Pasadena, TX 77507

Schedule: Monday–Friday | 8–12 hour shifts (schedule may vary based on business needs)

Job Summary

We are currently seeking an experienced Dispatch Assistant to join our transportation and logistics team. This position plays a key role in coordinating daily intermodal dispatch operations, communicating with drivers, tracking container movements, and ensuring timely deliveries while providing outstanding customer service.

The ideal candidate is organized, detail-oriented, bilingual, and experienced in the transportation and logistics industry.

Responsibilities

• Coordinate and schedule container pickups and deliveries.

• Dispatch drivers and communicate route assignments, schedules, and any changes.

• Track container movements and provide timely updates to customers.

• Maintain accurate dispatch records, driver logs, and transportation documentation.

• Ensure compliance with DOT regulations, transportation laws, and company policies.

• Perform data entry and maintain dispatch reports.

• Answer incoming phone calls and emails professionally.

• Assist the Operations Manager with daily dispatch activities.

• Resolve scheduling issues while providing exceptional customer service.

Qualifications

• Minimum 2 years of dispatch experience in intermodal transportation, trucking, container logistics, or drayage operations required.

• Experience coordinating port/container movements is highly preferred.

• Bilingual (English/Spanish) required.

• High school diploma or GED.

• Strong verbal and written communication skills.

• Proficient in Microsoft Office (Excel, Word, Outlook).

• Experience using V-Intermodal dispatch software is a plus.

• Ability to quickly learn transportation management systems.

• Knowledge of DOT regulations, transportation laws, and industry best practices is preferred.

• Excellent organizational, multitasking, and problem-solving skills.

• Ability to make quick decisions in a fast-paced environment.

• Customer-focused with a professional and positive attitude.

Preferred Skills

• Intermodal Dispatch

• Drayage Operations

• Container Logistics

• Trucking Dispatch

• Route Planning

• Freight Coordination

• Transportation Logistics

• Customer Service

• Data Entry

• Microsoft Office

What We're Looking For

• Dependable with excellent attendance.

• Strong attention to detail.

• Ability to prioritize multiple tasks in a fast-paced environment.

• Professional communication skills with drivers and customers.

• Team player with a positive attitude and strong work ethic.

If you have experience in intermodal dispatch, trucking, container logistics, or drayage operations and are looking to join a growing transportation team, we'd love to hear from you!