Outdoor Retail Sales Specialist - Now Hiring

KUIU is obsessed with engineering the world's most innovative performance hunting gear. We had a vision for hunting gear that pushed the boundaries of performance, ultra lightweight, and technology development. KUIU lives that vision every day with our customers and employees.

As a direct-to-consumer brand, KUIU is committed to providing exceptional service to customers who rely on our technical gear in demanding outdoor environments. We aim to create meaningful and trusted interactions with every customer, reflecting our passion for quality, performance, and outdoor heritage.

Role Summary

As an Outdoor Retail Sales Specialist, you are the face of our brand. You will deliver a premier, consultative, in-store experience that reflects KUIU’s dedication to technical excellence. The job is not only to sell gear, but to educate, guide, and build confidence in our customers, ensuring they are equipped for their next adventure. You will contribute to store performance through exceptional customer service, meticulous merchandising, and operational efficiency.

Role and Responsibilities

KUIU seeks an experienced retail professional. Reporting to the Store Manager, this role will:

Customer Experience

• Deliver a premium, consultative in-store experience that reflects KUIU’s technical expertise and brand values.
• Assess and ensure understanding of each customer’s individual need for their respective pursuits
• Welcome customers into the store and establish lasting relationships through consistent engagement
• Actively engage customers throughout the day
• Maintain a premium store environment by ensuring cleanly merchandised and stocked assigned areas
• Remain thoroughly knowledgeable of existing and new products by participating in ongoing product trainings and seek to understand when new information is presented.
• Remain proficient at all point-of-sale functionalities

Visual Merchandising & Operational Excellence

• Assist with visual merchandising, and product placement to maximize sales and ensure alignment with brand standards
• Support maintaining a visually compelling, organized store environment aligned with company standards
• Support inventory control processes, including product assortment monitoring, cycle counts and stock replenishment
• Support smooth day-to-day store operations, maintaining high standards of cleanliness, safety and compliance with company policies and regulations.

Professional Qualifications

• Proven 3+ years of retail experience as a retail sales associate or representative
• Basic understanding of sales principles and customer service practices
• Basic math skills
• Point of sale experience with customer transactions
• Familiarity with standard inventory procedures
• Flexibility to work weekends, holidays, and extended hours as business requires.
• Availability to work flexible shifts Monday-Saturday and Holidays 40+ hours per week
• High School degree
• Knowledge of the outdoors

Personal Characteristics

• Solid communication and interpersonal skills
• A friendly and energetic personality
• Ability to perform under pressure and efficiently address customer concerns
• Highly self-motivated with a commitment to continuous improvement and openness to change
• Strong work ethic and commitment

Required qualifications:

• Legally authorized to work in the United States

Preferred qualifications:

• 18 years or older