Applied Service Manager

Snapshot / Role Overview

We're looking for an Applied Service Manager in the Phoenix area to run a chiller and central plant service team: water-cooled and air-cooled chillers, centrifugal and magnetic-bearing machines, cooling towers, and process cooling.

Impact

• Own both sides of the job: the technical quality of the repair work and the business results.
• Keep technicians productive and customers coming back.
• Grow the applied service book in the Phoenix market.

Responsibilities

• Lead and technically support applied technicians on chillers, towers, and process cooling.
• Own the service P&L: revenue, gross margin, and technician utilization.
• Perform site surveys and build repair estimates for current and prospective customers.
• Run safety meetings, technician evaluations, and field ride-alongs.
• Schedule PM work with dispatch and sales and support new account growth.
• Manage fleet, specialized tooling, and parts inventory.

Must-Haves

• Ten or more years in HVACR on large-tonnage applied equipment.
• Five or more years managing or supervising HVAC technicians.
• Deep centrifugal and magnetic-bearing chiller knowledge, including teardowns.
• EPA Universal certification.
• Stable work history, living in the Phoenix metro or willing to relocate.

Nice-to-Haves

• Experience with service management software.
• Manufacturer factory training on major chiller lines.

Compensation and Logistics

Competitive salary depending on experience, plus benefits. Onsite in the Phoenix area, in the field with your techs and in the numbers.

Call to Action

If you lead chiller techs and can read a P&L, apply today or reach out for a confidential conversation.