Medical Assistant - Hancock Cancer Center

QUALIFICATIONS:

JOB SPECIFIC CORE COMPETENCIES:

•  Places Lab orders for MD’s in Meditech with accurate diagnosis
•  Rooms, obtains history, complaints, medication history and vital signs, EGOG, fall, smoking status on all patients
•  Skillful in phlebotomy, being a patient advocate at all times
•  Is able to run CBC machine and POC tests skillfully and accurately with all paperwork and QA done correctly

ESSENTIAL FUNCTIONS AND RESPONSIBILITIES:

•  Greets patients and prepares for examination by provider.
•  Performs medical procedures correctly.
•  Documents in medical record appropriately and timely.
•  Maintains a clean and organized work area.
•  Performs front office procedures.
•  Proficient in phlebotomy.
•  Other duties as assigned by supervisor.

EXPECTED BEHAVIORS:

• Rooms patient.
• Obtains history, description of complaint, medication history and vital signs.
• Performs clinical procedures such as splinter and suture removal, dressing changes, splint application, etc., at provider's direction.
• Demonstrates competency in all point of care testing, phlebotomy, vital signs, medical procedures, etc.
• Documents service provided in the medical record in a complete, legible and timely fashion.
• Ensure examination rooms are stocked appropriately.
• Disposes of all biohazardous waste in appropriate manner.
• Assists with supply inventory management.
• Demonstrates high level customer service in all front office activities.
• Responds to telephone and direct patient contact in a pleasant and helpful manner.
• Solicits, accepts and processes patient payment at time of service.
• Enters charges and posts payments into respective systems in an accurate and timely manner.
• Knowledge of grammar and spelling to type patient information.
• Skill in operating a computer and photocopy machine.
• Skill in greeting patients and answering telephone.
• Ability to read, understand and follow oral and written instructions.
• Ability to sort and file materials.
• Ability to make mathematical computations.
• Ability to handle cash and to count money.
• Ability to communicate in a clear and concise manner.
• Must be able to respect the need for confidentiality.
• Works under supervision of RN Staff.

MANDATORY LICENSE/REGISTRATION/CERTIFICATION:

• CPR

LICENSURE/CREDENTIAL REQUIREMENTS: Prefer Certified Medical Assistant, not required.

ADDITIONAL EDUCATION AND EXPERIENCE REQUIREMENTS:

•  Requires High School diploma or equivalent.
•  Phlebotomy skill and experience required.

Experience in a medical office setting (front and back office) preferred