HVAC Operations Manager

We are an up-and-coming HVAC company based in Seattle, WA, driven to provide top-tier service and innovative HVAC solutions to our clients. As a startup, we’re looking for a hands-on Operations Manager to join our team, help us scale, and establish our brand as a leader in the industry.

* Experience (Required): Minimum 5 years of verifiable, hands-on residential HVAC service experience

* Licensing (Required): Current EPA Section 608 Certification (Universal preferred), WA Electrical License 06A (preferred), and Seattle Journeyman Refrigeration Mechanic License (preferred)

* Driving: Valid WA State Driver’s License with a clean record

* Retirement: 401(k) with a strong 3.5% company match

* Full Coverage: Comprehensive Health, Dental, and Vision plans

* Free uniforms

* Opportunity for advancement

* Paid Holidays, Sick Days, and Paid Time Off

* Training & development

* Tool and boot allowance + Company truck + Phone + Uniform

* We're seeking a seasoned HVAC Operations Manager—someone who can lead from the field and oversee backend operations

* This is a hybrid role combining hands-on HVAC technical work with operations leadership (dispatch, logistics, inventory, training, scheduling, and customer success)

* You’ll report directly to the Owner and help scale the business from the ground up

* Oversee daily field operations and technician dispatching

* Perform advanced diagnostics and complex residential HVAC service and installations

* Manage inventory, parts orders, fleet, tools, and job costing

* Mentor junior techs and enforce safety and quality standards

* Assist with hiring, onboarding, and team training

* Work with software systems (ServiceTitan or similar)

* Track KPIs and support strategic business decisions

Job Type: Full-time