Job Title: Service Supply Planning and Procurement Analyst
Location: Sunnyvale, CA (Hybrid)
Duration: 12 months

Responsibilities may include:

Manage daily customer backlog by providing recovery dates based on supply plans and by working with OEMs
Review weekly New buy and Repair supply requirements by analyzing output from supply planning systems
Place POs and work with OEMs to expedite supply in case of demand upside within lead times
Maintain planning parameters in supply planning system to ensure smooth weekly supply planning and execution
Publish weekly ClientCare MPS to multiple OEMs
Proactively work to ensure availability of materials in our supply chain, maintenance of inventory, resolution of materials shortages
Achieves key inventory metrics by overseeing master production schedules while ensuring comprehensive compliance with materials requirements
Works with downstream customers to provide highest level of customer service and responsiveness
Works to resolve labor and/or materials shortages, backlogs, and other potential schedule interruptions
Works cross functionally with key internal partners to insure fulfillment of product demand through communication with directly with vendors and key stakeholders on possible product problems
Resolves shipping and scheduling problems, business plans and forecasts for assigned product lines
Manage PO lifecycle including PO creation, past-due management, PO takeovers, price management and quantity changes
Manage and resolve SEMS (warehouse-to-buyer escalation management tool) tickets in a timely manner
Investigate and resolve invoice discrepancies with vendors and internal finance partners
Drive backlog management activities including creating Wrike pack/part wash requests, substitution requests, and managing warehouse PO receipt escalations
Manage RC inventory levels and collaborate cross-functionally with RC warehouse and planning teams to ensure operational efficiency.
Coordinate order processing for OEM and broker component sales, ensuring orders are received, tracked, and executed accurately and efficiently.

Service Supply Planning and Procurement Analyst

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