Customer Relations Specialist
•Today
| Estimated Pay info | Based on similar jobs in your market$20 per hour |
|---|---|
| Hours | Full-time |
| Location | Osage Beach, MO 65065 Osage Beach, Missouri open_in_new |
About this job
Job Description
Job Description
Are you a friendly, organized professional who thrives in a fast-paced environment? We’re looking for a Customer Relations Specialist (CRS) to be the welcoming face of our clinic and a key part of our integrated care team.
This Role Is a Great Match for Someone Who:
Be the welcoming face and first point of contact for our organization—and help create a positive experience for every visitor and caller.
Schedule: Full-time, 40 hours weekly.
Schedule: Full-time, 40 hours weekly.
Are you a friendly, organized professional who thrives in a fast-paced environment? We’re looking for a Customer Relations Specialist (CRS) to be the welcoming face of our clinic and a key part of our integrated care team.
As a CRS, you'll greet patients, manage check-in and check-out for appointments (including primary care, dental, behavioral health, and specialists), verify insurance and demographic information, and collect co-pays. You’ll also support day-to-day clinic operations to ensure things run smoothly and efficiently.
This is a great opportunity for someone who enjoys helping others, working on a team, and making a difference in the patient experience from the very first interaction.
This is a great opportunity for someone who enjoys helping others, working on a team, and making a difference in the patient experience from the very first interaction.
Key Responsibilities
- Greet patients and provide excellent customer service at every visit
- Manage appointment check-in/check-out, including verifying insurance and demographics
- Collect co-pays and complete necessary paperwork
- Answer phones, direct messages, and assist with scheduling
- Keep the front office and waiting areas organized and welcoming
- Enter data accurately into electronic health records (EHR)
- Travel to nearby clinic locations as needed
- Maintain strict patient confidentiality and follow HIPAA guidelines
Requirements, Skills, Knowledge and Expertise
- High School/GED preferred
- At least one year experience in customer service required
- A valid driver's license and agency established minimum automobile coverage required
This Role Is a Great Match for Someone Who:
- Possesses strong communication and organizational skills
- Is comfortable in a high-traffic, patient-facing role
- Is detail-oriented with basic computer and data entry skills
- Willing to travel locally between clinic sites if needed
Nearby locations
Nearby Job Titles
Fast Food Preparation Worker Jobs Truck Driver Jobs Driver Jobs Radiologic Technologist Jobs Cargo Agent JobsNearby Locations
Osage Beach, MO Jobs Camdenton, MO Jobs Lake Ozark, MO Jobs Eldon, MO Jobs Missouri JobsNearby Companies
DoorDash Jobs U.S. Navy Jobs Hogan Transportation Jobs Dollar General Jobs Care.com JobsNearby Categories
Full-time Jobs Part-time Jobs Gig Jobs Posting ID: 1295565119 Posted: 2026-09-09 Job Title: Customer Relation Specialist
Your Privacy Choices