Customer Support Representative II
•Today
| Verified Pay check_circle | Provided by the employer$15 - $18 per hour |
|---|---|
| Hours | Full-time |
| Location | Johnston, IA 50131 Johnston, Iowa open_in_new |
Compare Pay
Verified Pay check_circleProvided by the employer This job pays below average compared to similar jobs in your area.
$13.6
$16.50
$20.82
$30.88
About this job
Job Description
Job Description
Job Title: Customer Support Representative II
Client: Heavy Machine Manufacturing Company
Location: Johnston, IA 50131
Duration: 12 Months
Regular Shift: Monday–Friday | 7:00 AM – 6:00 PM CST
Saturday | 8:00 AM – 12:00 PM CST
Training: 8:00 AM – 4:30 PM CST | Approximately 6 Weeks
Description:
Job Overview
Provide Tier I technical support to customers by phone, addressing product questions, issues, complaints, warranty inquiries, parts information, and other product-related concerns while delivering excellent customer service.
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