Peer Support Specialist

Peer Specialist – Mobile Crisis Response

iMind Health LLC (D/B/A iMind Behavioral Health) is hiring a Peer Specialist to join our Mobile Crisis Response team. Peer Specialists provide community-based support to individuals and families experiencing mental/behavioral health and/or substance use–related crises. This role focuses on engagement, supportive skill coaching within scope, and connection to resources—working alongside licensed clinicians and the broader multidisciplinary team.

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Position Highlights

· Shifts: 3:00 PM–11:00 PM Tuesday-Saturday (Full-time) and 11:00 PM–7:00 AM (PRN)

· Coverage needed: Weekdays and weekends

· Team-based model: In-person responses are completed in a team-based model (two-person response when deployed)

· Company vehicle provided while on shift

Support, Safety, and Team Culture

• Team-based mobile response model (including two-person response when deployed) • Training and safety protocols provided for mobile response work • Ongoing supervision, coaching, and support

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Key Responsibilities (Shortened)

Mobile Crisis Peer Support (Community-Based)

• Provide peer support and engagement services during and after crisis contacts, aligned with program protocols and scope of practice. • Support de-escalation efforts through rapport-building, grounding strategies, and supportive communication (within training and program standards). • Assist individuals/families with coping and wellness strategies and connection to natural supports, as appropriate. • Help individuals navigate next steps, including linkage to services, benefits/resources, and follow-up appointments as appropriate.

Care Coordination and Team Collaboration

• Collaborate with a multidisciplinary team (clinicians, prescribers, care coordinators, and supervisors) to support participant needs and follow-up planning. • Communicate relevant updates to the team consistent with confidentiality requirements. • Connect individuals to community resources (housing/food supports, benefits, transportation resources, support groups, etc.) as appropriate.

Documentation and Professional Practice

• Complete documentation accurately and on time in accordance with program, payer, and regulatory standards. • Maintain appropriate peer boundaries, professionalism, and confidentiality consistent with HIPAA and agency policy. • Participate in team meetings, supervision, training, and quality improvement activities.

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Required Qualifications

• High school diploma or GED required. • Strong communication and interpersonal skills; ability to work with diverse populations. • Ability to remain calm, supportive, and professional in crisis situations. • Basic computer skills and ability to complete required documentation. • Successful completion of required background check and required training.

Preferred Qualifications

• Prior experience in mobile crisis, crisis stabilization, emergency services, community behavioral health, PRP, MTS, or related programs.

• Familiarity with Prince George’s County resources and referral networks. • College coursework or degree (Associate’s or Bachelor’s) is a plus.

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How to Apply

Apply directly through this job posting platform. Well-qualified candidates will be contacted via email or phone to schedule an interview.

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Equal Opportunity Employer

iMind is an Equal Opportunity Employer.

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