Content Strategist - Charlotte, NC

DTS is looking for Content Strategist for a Direct Client position based in Charlotte, NC

Job Description:

The Storefront and Digital Sales team is an assembly of the highest caliber interaction, content, conversation, visual designers, and usability engineers. And we’re currently looking for an experienced content strategist to join our team.

The content strategist we’re looking for will be a part of our UX team supporting experience enhancements for the e-commerce website of the nation’s largest all digital bank. They’ll be sharp, ambitious, and have an undeniable way with words. And they’ll do more than just write – though they’ll do that, too – they’ll also define the content strategy and narrative arc of the services we bring to our customers.

The Work Itself

Create content strategies that span app, web, email, text, and conversational AI across key Ally initiatives
Write words that bring our business objectives and brand voice to life
Put user research, site analytics, SEO analytics, usability findings, and design standards to good use developing solutions
Collaborate with designers, editors, information architects, and beyond to do great work
Partner with legal, risk, and compliance teams to make sure our content doesn’t introduce unnecessary risks.
Work within online prototypes to develop, share, and edit solutions
Become an expert in and potentially help contribute to our design system content standards
Sometimes do a lot of things that are all important at roughly the same time
Present to our leadership teams. We believe in an inverted pyramid.