Auto Client Care Coordinator - Paid Training + 40 Hour Work Week - Now Hiring

4855 U.S. 501, Myrtle Beach, SC 29579

Prior Customer Service or Call Center Experience Preferred

Sparks Toyota is seeking a friendly, organized, and customerâ€'focused Client Care Coordinator to join our highâ€'performing service team. This role is ideal for someone who enjoys helping people, thrives in a fastâ€'paced environment, and excels at communication across phone, text, email, and digital platforms. You’ll be the first point of contact for many of our guests — setting the tone for an exceptional dealership experience.

Why You’ll Enjoy Working at Sparks Toyota:

• A familyâ€'owned dealership with over 40 years of trusted service in the Myrtle Beach community 
• Supportive leadership that values teamwork, communication, and personal growth 
• Modern facilities, updated technology, and a customerâ€'first culture 
• Competitive pay, benefits, and opportunities for advancement 
• A stable, reputable brand backed by Toyota’s industryâ€'leading quality 

Please explore our but don't forget to click 'Apply Now' on this page.

What we offer:

• Generous pay plan!
• 40-hour work week
• 5-day work week
• Health insurance coverage
• 401(k)
• Paid Vacation
• On-the-job training provided.
• Opportunities for career advancement.
• A fun, fast-paced work environment! 

Key Responsibilities:

• Serve as the primary contact for inbound service inquiries 
• Respond promptly to customer calls, emails, web leads, and text messages 
• Schedule service appointments
• Maintain accurate customer records in CRM systems 
• Follow up with customers to ensure satisfaction and encourage repeat business 
• Assist with online reputation management, including review responses 
• Support dealership marketing efforts through outbound communication campaigns 
• Work closely with Management teams to ensure a seamless customer experience 

What We’re Looking For:

• Prior customer service or call center experience preferred 
• Automotive experience is a plus but not required — we’ll train the right person 
• Strong communication skills and a warm, professional phone presence 
• Ability to multitask and stay organized in a busy environment 
• Comfort using computers, CRM tools, and dealership software 
• Positive attitude, reliability, and a genuine desire to help customers 
• Please upload your resume. Completing the online assessment will grant you priority consideration!
• Must be authorized to work in the U.S. without sponsorship and be a current resident.
• Pre-employment background checks are required, including MVR, and drug screening.

We are an Equal Opportunity Employer.
All qualified applicants are considered regardless of ethnicity, nationality, gender, veteran or disability status, religion, age, gender orientation or other protected status.