Benefits Administrator

Title: Benefits Administrator

Duration: 3 Months

Location: Portland, OR - Hybrid

Key Responsibilities

• Respond to employee and retiree benefit inquiries by phone and email.
  
• Assist employees with benefit enrollments, changes, and dependent updates.
  
• Support new hire onboarding by providing benefits information and following up on benefit elections.
  
• Assist with annual open enrollment activities and benefit communications.
  
• Coordinate with insurance carriers, benefit vendors, and third-party administrators as needed.
  
• Process and maintain employee benefit records in HR systems.
  
• Audit and reconcile benefit eligibility data, payroll deductions, and vendor invoices.
  
• Assist with COBRA administration and related communications.
  
• Support FSA and HSA administration, including payroll file reconciliations.
  
• Maintain accurate records, reports, and spreadsheets related to benefit programs.
  
• Assist with accommodations administration, including tracking requests and maintaining documentation.
  
• Provide general administrative support for benefits-related projects and activities.
  

Qualifications

• 3+ years of employee benefits administration experience.
  
• Working knowledge of health and welfare benefit plans and benefits administration processes.
  
• Experience with benefits eligibility, enrollments, billing, and records management.
  
• Strong customer service and communication skills.
  
• Ability to handle confidential information with discretion.
  
• Highly organized with strong attention to detail and accuracy.
  
• Proficient in Microsoft Office, particularly Excel and Outlook.
  
• Experience with HRIS systems; SAP experience preferred.