Retail Sales Associate

About this role

We're hiring friendly, reliable Retail Sales Associates to join our store team. You'll be the face of the store — greeting customers, helping them find what they need, ringing up sales, and keeping the floor clean and well-stocked. This is a fast-paced, customer-facing role that's a great fit for someone who enjoys working with people and staying busy.

Responsibilities

• Greet and assist customers, answer questions, and provide product recommendations
• Operate the point-of-sale (POS) register, process payments, and handle returns and exchanges
• Restock shelves, organize displays, and keep the sales floor and stockroom clean and orderly
• Receive and unpack shipments; tag and price merchandise
• Meet individual and team sales goals
• Follow store policies on loss prevention, safety, and cash handling

Required qualifications

• Must be 16 years or older
• Strong customer service and communication skills
• Ability to stand for extended periods and lift up to 25 lbs
• Reliable and punctual, with flexible availability including evenings, weekends, and holidays
• Comfortable using a register and basic technology such as tablets, scanners, or POS systems

Preferred qualifications

• High school diploma or equivalent
• Previous retail, customer service, or cashier experience
• Familiarity with inventory or point-of-sale software
• Bilingual (Spanish/English) a plus

What we offer

• Competitive hourly pay plus sales incentives
• Employee discount
• Flexible scheduling
• Health, dental, and vision benefits for full-time associates
• Opportunities to advance into keyholder, supervisor, and management roles

Silicon Beach Startup builds workflow automation software for small and mid-sized service businesses. Founded in 2010 in Santa Monica, CA, we help more than 4,000 customers — from HVAC contractors to dental groups — replace spreadsheets and sticky notes with scheduling, invoicing, and customer-messaging tools that actually talk to each other.

We're a 120-person, remote-first team with hubs in Santa Monica, Austin, and Toronto. Engineering runs in small cross-functional pods that own their surface end to end: you'll pick the stack, write the tests, and watch your own dashboards. We deploy dozens of times a day and keep on-call humane.

What we offer:
• Fully remote with an optional Santa Monica office two blocks from the beach
• 100% employer-paid medical, dental, and vision for you and your dependents
• Meaningful equity for every employee, with a 10-year exercise window
• $2,500/year learning stipend and a $1,500 home-office budget
• 20 days PTO plus company-wide shutdowns the last week of December

We're hiring across backend, front end, data, sales, and customer success. If you'd rather solve unglamorous problems for real businesses than chase hype, you'll like it here.